Hi there! So a little update from our experience about the issue, apparently the configure place now updates a bit faster, but still not with the current title. Here are some images:
This is the current title at the time of 10:25 a.m. EST
Upone clicking configure place it shows this:
This was better than before since it updated within the last 24 hours in configure place, while when we at first reported this bug it took more than 3 days to update. I hope this somewhat helps with the current timeline of this issue.
Configure Place is so broken at the moment, it reverts to weeks old data in the title and description edit boxes. This is a screen shot where you can see the title and game description, then what we see when we go to edit.
The edit text is like 2 weeks old.
Also it reverted our VIP server settings for some reason and disabled VIP servers.
Still having the same issue with this in our experience Get Big.
Sometimes the description saves for a day or so but it will eventually revert back to a two week old description if we visit the Configurate Place page.
I was just about to make a bug report but then I found this so nice
(It’s affecting me too I’m forced to copy and paste my entire place description just to change 1 sentence)
Hello I’m currently experiencing this same bug for our experience RoPets. Steps to reproduce the bug.
Update Experience name from RoPets to RoPets and save
Update Description to remove the old update text info and Save
It saves fine initially and updates. But as soon as I go back and click on the Create tab and then Configure Start Place it reverts everything back to the previous saved game name and description from May 19th instead of June 2nd changes we made ( this is when it started reverting)
Universal ID: 6984315364 Expected Game name: RoPets
Didn’t include Expected Game Name & Description because it actually seems its a visual bug in configure start place. I figured out as writing this up that the description and name to edit displays the older name and text for your experience but if you exit out of it without changing it or hitting save it does not revert it publicly on your experience name or description.
There’s a lot of issues with updating game information.
Just recently, nobody in my group can remove my game’s thumbnails. It keeps giving us the error message “Invalid Permissions”. Unfortunately, I cannot do anything about it.
I have recently discovered this Issue after attempting to change my Description and Title for my new Update.
I have also discovered that this seems to be happening on all my experiences. I have tried to edit 4 different Universes/Places and all of them are having the same issue. (This includes a new Universe that I had recently created).
This is having a big impact because I’d usually gain a good amount of players when I update but a lot of people are still seeing the Old Title and haven’t realized there was an update.
I’ve also had people telling me that the Title is still the old title once they are loading the game but it’ll say the new Title on the game page.
Note This has been happening for over 2 weeks and I assumed it would’ve been fixed by now.
This has been happening to my new experience as well… ANY changes made to Configure This Place will then revert the game to a previously saved Description and/or Title.
Issue Area: Roblox Website Game ID: 9481718470 Impact: Moderate Frequency: Often Date First Experienced: 2022-06-10 00:05:00 (-04:00) Date Last Experienced: 2022-06-17 00:05:00 (-04:00)
Our engineering team is actively investigating this issue and will provide updates once resolved. Until a fix is released, please update your game title/description through the Studio Game Settings.
Thanks for your patience and we apologize for the inconvenience! Issue should ow be resolved but please don’t hesitate to let us know in thread otherwise.