Grayed out names & Bumping

[momoxjiro]

Okay, so I have 2 main questions.

GRAYED OUT NAMES

I see these alot, and I wonder what are they for? Maybe I missed something in the user tutorial, but I don’t understand why they sometimes appear.

BUMPING IGNORED POSTS

Let’s say if you have a post that got COMPLETELY ignored, like I mean totally ignored, is it fine to bump it like, a week later or?

Yeah, I think this is supposed to be in Forum Feedback, I mean what other category is there, thanks in advance.

[M_caw (Macaw)]

For grayed out names:

What does it mean if a username in the devforum is grey/dark?

This user used to be a member at one point, when someone previously was a member and is no longer a member, I think it’s safe to assume one of these three generally: the user was previously a member but violated the forum rules to the extent of their membership being removed the user was former Roblox staff, some no longer have posting permissions the user was terminated and had their posting privellages revoked

I’d suggest using the search function. It’s when a user is either not a member of the forum, or was a member but got their status somehow taken away. They have a trust level of 0, meaning they’re a visitor, and cannot post on the forums. If you want to know more about the different ranks and what they mean on the forum, check out this pinned article that will tell you all you need to know.

Bumping posts is okay as long as you have more information to provide. Try adding more information to a post, to get it noticed. It could be anything from an update, to screenshots, to videos.

[sjr04 (uep)]

@momoxjiro

GRAYED OUT NAMES

I see these alot, and I wonder what are they for? Maybe I missed something in the user tutorial, but I don’t understand why they sometimes appear.

What does it mean if a username in the devforum is grey/dark?

I’m unsure what you mean by green, do you mean grey? Grey names, like “Cea” in your screenshot indicates that someone has a trust level of 0, meaning they aren’t able to post on the forums. Here’s an article by the company who designed the forum we’re using (Discourse) which explains the trust levels. On the devforum we have “Basic” named as “New Member”.

I asked about this last year. Means they have a trust level of 0, aka they are a Visitor.

@momoxjiro

BUMPING IGNORED POSTS

Let’s say if you have a post that got COMPLETELY ignored, like I mean totally ignored, is it fine to bump it like, a week later or?

If you have new info to add, yes

Your posts are likely not being addressed because there is not enough info for someone to be able to help you

[momoxjiro]

Ok, thank you @sjr04, and @Macawmangrovve12!!