Group Funds Disappeared out of no where

Today, I checked the group funds for my game and noticed that all current Robux have disappeared. I’ve reviewed the payout logs, avatar logs, and group audit logs, but found no explanation for where the funds went.

Could someone please assist me in investigating this issue? I appreciate any help you can provide.

Private Message me for the group URL

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Guess I’m not the only one :pray:

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Lost over 200K out of nowhere

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Thank you for reaching out. We are actively investigating this issue.

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I just found out the same issue on one of my groups. Few hundred thousand disappeared and I never did any payouts from that group. Nothing to see in logs either.

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I feel you, I just lost half of my group’s funds, Im contacting the dev engagement team directly hoping they know more than us

@ChillMask14 this is what i meant on discord ^

just lost over 2 MILLION robux… glad to at least know I’m not alone

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We adjusted everyone’s Group’s robux balance to the correct amount, we will continue to monitor and make sure there are no discrepancies.
Sorry for the inconvenience.

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This, and false bans caused by the auto-moderation are the reason why I’m absolutely not comfortable with accepting Robux as payment for commissions :sob:

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My group funds is still missing.

Group Funds Reduced - Help and Feedback / Platform Usage Support - Developer Forum | Roblox

Do you know why this happened? If so, has the problem been fixed?

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My group funds are also still missling in one of my groups, it was fixed for another group but not for this one, I only have 76 robux left and no payments have ever been made from this group, here is the link to the group: CATalYSis - Roblox. Thanks in advance for checking this out.

the roblox team have been issuing robux back, if you havent gotten them back make a reply here Group’s Community Funds Balance suddenly shrunk with no matching outgoing/spend transaction - Bug Reports / Roblox Application and Website Bugs - Developer Forum | Roblox

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yeah, my group (Fox Studios - Scratch) had lost around 75k ourselves and still no refund

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I confirm that the correct value has been restored for my group. Thank you!

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I just checked my group funds and all have been depleted aswell

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i think its a spreading issue as it seems to only be getting worse

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We have identified issues impacting group balances. We are working around the clock to resolve it for affected groups.

We are conducting a full audit of the impact, and this process will take some time. Rest assured, the economy remains operational, we have records of all sales, and all transactions have been successfully processed.

Our plan is to communicate directly with the affected creators once we have more information. We appreciate your patience as we work to resolve this.

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Roblox never glitches out in a way that would allow you to gain robux, however when it comes to anything else or LOSING robux, they’re here straight away

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