Anyone out there with a fix towards this? I literary cannot do anything, and Roblox support is unhelpful.
EDIT: Even my robux dissapeared
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don’t worry roblox will probably fix it as soon as they can, it’s their own program so i think they will find a way to contact with roblox china to resolve the problem
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We don’t know the extent of this issue, they could have deleted the data from the servers, we really just don’t know…
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well, let’s hope that it’s not something that’s serious
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Which section of support am I suppose to even contact? I already wrote a ticket but I’m obviously getting bot-generated emails as responses.
Hey, thanks for the report! Can you attach the video again?
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Hello! Thank you for getting back to us, here’s the attatched video. 
We’ve also found that this bug is related to users who had logged into LuoBu Studio, essentially causing them to lose all of their robux, social abilities and group access.
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the robux has been fixed but still quite glitchy and the rest of the problems like the group being invisible including the funds, adding friends who’s not associated with china and also following them is still not fixed, hoping it’ll get fixed soon yet still it’s a relief seeing my robux back to normal.
Update: the funds on the groups are now showing but there’s a problem, the accepted pending robux were not added on the group funds
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The robux and friend part is fixed for me as well, although the groups still do not load.
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I have filed a ticket to our internal database. Thanks for the report! We’ll reach out to you when we have any updates regarding this issue.
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All my Robux disappeared again and my groups are still broken; is anyone else experiencing any similar updates towards the situation?
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That’s odd, a fix was just released. Unable to friend or follow users / receive friend requests or follows - #10 by gigagiele
Feel free to share your device info in the meantime as I guess this could help narrow down what may or may not have been missed.
https://www.roblox.com/reference/deviceinfo
I’m sure @gigagiele can look into this, best of luck! 
Unsure, my group list is still broken and all my robux just went straight to the 0 flatline;
- User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
- Platform Type: PC
- Device Type: Computer
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Hey there,
Sorry that this is still happening for you! Can you share a few more details to help us figure out why this is still happening?
Can you confirm that you downloaded and logged into Luobu Studio with your username and password? And if so, when did you last log in? Are you still able to log in? Thanks!
Best,
Caelestene.
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Hi Caelestene!
I was actually advised by a user to private message gigagiele which was the one that updated us on this issue and he ended up resolving the issue for me.
To still update you on how this happens; around the same time I replied to this thread for the first time was when I installed and logged in to LuoBu with both my username and password and agreed to that prompt which is also when the issues occurred(my robux getting removed, the ability to view and join/leave groups without direct links, add/remove/follow users or games). I tried uninstalling LuoBu which obviously didn’t fix the issue since a flag on your end was ticked and ended up putting up this wall of pain for multiple users including me. As said above, gigagiele was the one updating us on this matter which was also the one that helped me and another user(as far as I’m aware).
Hope this helps!
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Yep. Still Broken For Me After 1 Month
It’s because you don’t have a pinned group. Mine is my own group, so it takes me here.
(Link simplified)
As stated in my post above I’ve contacted gigagiele which solved my issue and I encourage you to do the same.
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