Help, account wrongly deleted for "Child Exploitation"

yes but i highly suggest you wait for a reply to your email appeal. let’s first see what they’ll decide there

don’t worry they’ll eventually reply. if they didn’t, send in another appeal until they reply.

if they refused to reopen your account through email, then yes, you can dial roblox on 888-858-2569 to appeal on phone.

also note that if you’re outside of the usa, you’ll have to dial their number preceded by 001 (0018888582569), but if you’re inside the usa then you can dial them without the 001

the pre-recorded message will ask you if you’re under 18, and if you are, they’ll just tell you to appeal via email, so you must tell your parent to appeal on phone beyond you. they’ll judge your voice if you lied about your age and hung up on you

it’s 10x times better than appealing via email because it’s an actual roblox employee listening to your recorded message. if you were actually unfairly banned, your chances of getting the account back are very high when you sucessfully appeal on phone

kreekcraft did actually dial them once to appeal his account moderation. watch the video to get an idea of how it works

yes, they still actually do review your case everytime you email them, i mean unless you’re bombarding their emails hourly of course.

most unbanned people got unbanned after many tries and appeals, rarely does it work on the first try


wish you the best with this situation.

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THANK YOU SO MUCH sheriff, am I able to send them screenshot proof of the people telling me that they’re sending tickets to roblox to get my acc deleted?

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yeah you are. they’re actual moderators reading emails

but unfortunately you can’t send it directly through Roblox Support, so you’ll have to reply to the automated message (the message that they send whenever you send in a ticket) on gmail and send it there

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thank you sheriff :pray: for the help, bless you

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it’s a group / organization who provides developers technical resources, support, and advocacy

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thank you @L11DEV for telling me what it is, cuz I was kinda confused :pray:

UPDATE: i will send Roblox Support the proof of the false reporters, I’ll update everyone on how it goes! and thank you to @MrSheriff_RBLX for the advice and help & support.

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UPDATE 2: with my parent helping me, i have responded to the appeal email (one you get when they recieve an appeal) with more information about the situation. and i provided the usernames of the people who falsely reported me, and even attached 2 screenshots of the messages. Also guys am I allowed to share the 2 screenshots of the people who false reported me here?

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yes

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ticketmade
gettingmyaccdeleted

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btw I appealed Saturday and they haven’t gotten back yet, should I send another appeal?

nah, give them some more time. like a day or two

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ok I’ll wait then, and thank you so much for the help & support you’ve given me :pray:

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sorry if I’m bothering you but if they don’t respond after that timeframe you said, do I copy what I said in my last appeal and resend it or type a different appeal?

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you can copy what you said in the last appeal and resend it, it won’t cause problems

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could this be happening to me?

Honestly, I would not be surprised if this is case. I have given up on my account. As you might have read through my posts, it has been over 2 weeks without responses.

But hopefully, since your case is different, your case will probably be reviewed.

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could this maybe explain how the person false reported me and got my acc terminated?

I know this might be dumb but, I noticed it was “Account Deleted” but now it shows “Account Terminated” does this mean they fully deleted my account or they just changed what it’s called?

kinda nervous, but they never got back saying they denied the appeal though. Just I was curious because the title of the ban changed from “Account Deleted” to “Account Terminated”