Help, account wrongly deleted for "Child Exploitation"

Help and Feedback Platform Usage Support
#26

yes

1 Like
#27

ticketmade
gettingmyaccdeleted

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#28

btw I appealed Saturday and they haven’t gotten back yet, should I send another appeal?

#29

nah, give them some more time. like a day or two

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#30

ok I’ll wait then, and thank you so much for the help & support you’ve given me :pray:

1 Like
#31

sorry if I’m bothering you but if they don’t respond after that timeframe you said, do I copy what I said in my last appeal and resend it or type a different appeal?

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#32

you can copy what you said in the last appeal and resend it, it won’t cause problems

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#33

could this be happening to me?

#34

Honestly, I would not be surprised if this is case. I have given up on my account. As you might have read through my posts, it has been over 2 weeks without responses.

But hopefully, since your case is different, your case will probably be reviewed.

1 Like
#35

could this maybe explain how the person false reported me and got my acc terminated?

1 Like
#36

terminated
terminated1174×507 68.4 KB

I know this might be dumb but, I noticed it was “Account Deleted” but now it shows “Account Terminated” does this mean they fully deleted my account or they just changed what it’s called?

#37

kinda nervous, but they never got back saying they denied the appeal though. Just I was curious because the title of the ban changed from “Account Deleted” to “Account Terminated”

#38

they just changed what it’s called

i also noticed this on my old terminated account. it now says ‘Account Terminated’ instead of ‘Account Deleted’

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#39

They changed how it’s called again; an example in light mode:

deleted
deleted1105×504 69.7 KB

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#40

UPDATE: I’ve sent another appeal after waiting a week for a response, I’ll update on how it goes.

#41

And again @MrSheriff_RBLX has been a MASSIVE help during this situation

2 Likes
#42

I love sheriff too he’s a really cool dude

1 Like
#43

Okay so after almost a full week (Saturday rn) (sent 2nd appeal Monday), they have not responded in any way. No denial or acceptance.

Should I send a 3rd appeal this Monday or Tuesday or continue waiting?

And if that one is ignored should I just go with calling Roblox Support?

#44

wait till next tuesday then send another one if the first one hasnt got a response

and give it a few more days. if you’ve not received any responses yet then go with calling them. its the only solution left.

dunno why they’re ignoring your email appeals. pretty weird :confused:

1 Like
#45

Ive dealt with situations like this before, do NOT try calling Roblox. It is useless and won’t do anything. If support constantly doesn’t respond, then just keep sending emails. Ive had problems like this when my games were taken down for spam but after a few days they should respond