Help! I can't take Robux out of my group!

Help and Feedback Platform Usage Support
#1

Edit: This is our group, LunarDev

Help! I created a group specifically for paying my development team and I continue to be unable to take them out because when I click on Revenue > Payouts > One-time Payout it says “Your funds were recently transferred and are being verified. Please try again later.” This just started about 2 or 3 days ago and I thought it was just another security thing until I heard rumors that it means your group has been locked.

I have no idea what to do at this point since I have a large amount of Robux stored in this group and I’d be really heartbroken if all of our stored funds have to be left behind because of a Roblox mishap thinking our funds were illegitimate.

Any sort of advice could really help me and my team figure out our next step, thank you💖

#2

This is normal. If you transfer funds for the first time into a group, Roblox checks if they are legitimate or not. Once Roblox accepts it as legitimate, you won’t get this notification again.

2 Likes
#3

Thank you so much for your help!

1 Like
#4

Next time, just wait before to post on the DevForum :wink:

The answer was in the notification.

They say your funds are being verified because recently transferred.

1 Like
#5

I know, but I saw on YouTube that it means your group was locked/blacklisted so I was just concerned. Thank you for your reply.

1 Like
#6

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