HElp me My ads credits removed ALL

image
This is not grapic issue

cuz of bug which makes extreme few impressions, I spent only 20 credits.
As this image, 20 credits should be remained at least, BUT ALL GONE TODAY

m the one who experiencing bug of ads manager for 1 week

I sent message roblox support and bug team in here about it almost 1 week ago, but nobody answering…
AND MY ALL ADS CREDITS REMOVED TODAY
I had 40 credits actually so my 11,400 robux gone dam

Anyone experiencing like this delete and bug? they not answering even about the bug and I need to wait for answer about this delete for another 1 week again

Pls I need help about it

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Unfortunately, there is nothing anyone in the forum can really do. You just have to cross your fingers and hope Roblox support can help, I understand that a week is a long time to wait for a reply and as such a big company their support system should really be much better, however from experience I have had to wait almost 2 weeks for a response before. It’s really inconsistent with their response times, sometimes it can be as little as a few hours, other times it can take more than a week.

I wish you the best of look with getting your money back, in general from what I’ve seen people are pretty opposed to the new Ads Manager.

3 Likes

Then whoever got their answer about bug of ads manager?
I saw some people who experiencing bug but no one of them got the roblox’s answer yet
Will it be just accident?

1 Like