Players in my game have local scripts that are erroring out due to “Player:GetRankInGroup failed because of HTTP unknown error (HttpError: SslConnectFail).” This is completely random and happens when trying to use Player:GetRankInGroup.
Players are having this issue in VOICE 🎤 | Blend V1.5 - Roblox.
This issue started happening this week after I noticed lots of errors containing HttpError: SslConnectFail in different functions which could be unrelated, and it’s now affecting :GetRankInGroup. This user is on Windows 10.
Below is my code that has worked for a year and just now started to stop working from the error above.
While I should probably be pcalling this function, it has only just now started to break, so I thought I should report it.
local Brick = script:WaitForChild("StaffBrick")
local Group = 3078838
local Rank = 3
local Loaded = game:IsLoaded() or game.Loaded:Wait()
local Player = game:GetService("Players").LocalPlayer
for i,v in pairs (workspace.Block:GetChildren()) do
if Player:GetRankInGroup(Group) < Rank then --Line Erroring Out
Brick.Parent = workspace
Brick.Name = "Part"
I’m looking through some of our data and I don’t see a lot of ssl errors for our groups endpoint. Maybe it was a transient issue, are your players still having this problem?
I have added prevention from this causing users trouble in my game, although I will collect some data to see if this is still occurring.
I’m glad you were able to work around it! Hopefully the problem isn’t occurring anymore, but if it is I would really appreciate if you could share your findings with me.
Hello! In the time since I’ve setup the system to report these errors yesterday, I’ve had a few occurrences. One of them is new with “HTTP unknown error (HttpError: Timedout)”
(Times below are in MST)
Edit: About 5 minutes after making this post I have gotten another occurrence of the Timedout.
Hi! Thank you for sharing the errors! We are seeing similar timeout errors on other games as well and we are investigating. I will keep you updated.
I have also received something similar but I used :IsInGroup instead. It happens to me when the player joins the game
Was a fix ever pushed through for this?
I’ve recently run into this error when using
IsInGroup from the client when the player first joins.
I can confirm we’ve also been having this issue.
It’s not super frequent, but it does happen, and we’ve been tracking it.
This is the exact error message:
I’ve been tracking them in popular roleplay groups which get tons of requests, and am getting 1K+ errors a week with multiple reasons. Some reasons are “ConnectFail”, “SslConnectFail”, “DnsResolve”, “Timedout”, and “curl:52, Server returned nothing (no headers, no data)”.
I am also getting, big, red, frequent errors…
None of my meshes, unions or animations gets loaded most of the time.
I have to bump this thread, as this is happening to me as well, apparently, very frequently for some players.
I seem to be getting an increase of HTTP 500 errors being logged across multiple API endpoints, including GetRankInGroup. These errors all occurring in 3 minutes on multiple clients:
I’m facing the same problems on my end aswell. An increase of HTTP 500 Errors.
Happening all the time now, literally 30% of our player base can’t play. It’s not consistent though, as only some players have it in our game.
This needs to be fixed, as our scripts rely on getRankInGroup.
Apparently now people can’t even pass the anti bot check? Not sure if this is related, but seems that roblox servers might be having problems.
I’m having the exact same issue in my game, Province of New Kempton - Roblox
Our game is completely unplayable currently due to HTTP 500 errors across multiple endpoints, including IsInGroup, ChatService, and GetRankInGroup
This post is not about the recent HTTP 500 errors. I have created a new thread for those specific errors as it’s affecting more endpoints than just GetRankInGroup. Increase In HTTP 500 Errors On API Endpoints