Happening to me today
Studio
2023-11-08T22:23:38.656Z
2023-11-08T22:23:38.004Z,0.004779,2374,6,Info [FLog::DesktopInstaller] The installer reporter is initialized
2023-11-08T22:23:38.004Z,0.004814,2374,6,Info [FLog::DesktopInstaller] The command line: "C:\Users\Seafoam\Downloads\RobloxStudioInstaller(1).exe"
2023-11-08T22:23:38.004Z,0.004856,2374,6 [FLog::Error] Failed to delete channel from 'SOFTWARE\ROBLOX Corporation\Environments\RobloxStudio\Channel' for baseUrl 'www.roblox.com'
2023-11-08T22:23:38.004Z,0.004870,2374,6,Info [FLog::DesktopInstaller] Reporting Installer Start
2023-11-08T22:23:39.155Z,1.155083,2374,6,Critical [FLog::DesktopInstaller] C:\buildAgent\work\ci_deploy_ninja_boot-x86_git\Client\Installer\Windows\src\Dialog.cpp(292)\RobloxStudioInstaller(1).exe!00198665: (caller: 00197DF1) FailFast(1) tid(2374) 8000FFFF Catastrophic failure
Client
2023-11-08T22:23:41.322Z
2023-11-08T22:23:41.003Z,0.003796,1ec8,6,Info [FLog::DesktopInstaller] The installer reporter is initialized
2023-11-08T22:23:41.003Z,0.003837,1ec8,6,Info [FLog::DesktopInstaller] The command line: "C:\Users\Seafoam\Downloads\RobloxPlayerInstaller(2).exe"
2023-11-08T22:23:41.003Z,0.003875,1ec8,6 [FLog::Error] Failed to delete channel from 'SOFTWARE\ROBLOX Corporation\Environments\RobloxPlayer\Channel' for baseUrl 'www.roblox.com'
2023-11-08T22:23:41.003Z,0.003890,1ec8,6,Info [FLog::DesktopInstaller] Reporting Installer Start
2023-11-08T22:23:41.734Z,0.734116,1ec8,6,Critical [FLog::DesktopInstaller] C:\buildAgent\work\ci_deploy_ninja_boot-x86_git\Client\Installer\Windows\src\Dialog.cpp(292)\RobloxPlayerInstaller(2).exe!00A486AF: (caller: 00A47E41) FailFast(1) tid(1ec8) 8000FFFF Catastrophic failure
This has happened since my client closed with “Roblox needs to update we’re sorry” or something like that.
Both my client and studio are broken.
I have uninstalled the client, uninstalled the studio, fully removed all the folders in appdata, I have removed all registry entries related to Roblox and still it will not update nor install when running either of the two client or studio installers.
I can provide a DMP if needed.