possibly any updates? this is a veryy high priority issue, not being able to install the game or studio means you can’t play roblox at all or develop at all… how is this taking a month?
Happening to me today
Studio
2023-11-08T22:23:38.656Z
2023-11-08T22:23:38.004Z,0.004779,2374,6,Info [FLog::DesktopInstaller] The installer reporter is initialized
2023-11-08T22:23:38.004Z,0.004814,2374,6,Info [FLog::DesktopInstaller] The command line: "C:\Users\Seafoam\Downloads\RobloxStudioInstaller(1).exe"
2023-11-08T22:23:38.004Z,0.004856,2374,6 [FLog::Error] Failed to delete channel from 'SOFTWARE\ROBLOX Corporation\Environments\RobloxStudio\Channel' for baseUrl 'www.roblox.com'
2023-11-08T22:23:38.004Z,0.004870,2374,6,Info [FLog::DesktopInstaller] Reporting Installer Start
2023-11-08T22:23:39.155Z,1.155083,2374,6,Critical [FLog::DesktopInstaller] C:\buildAgent\work\ci_deploy_ninja_boot-x86_git\Client\Installer\Windows\src\Dialog.cpp(292)\RobloxStudioInstaller(1).exe!00198665: (caller: 00197DF1) FailFast(1) tid(2374) 8000FFFF Catastrophic failure
Client
2023-11-08T22:23:41.322Z
2023-11-08T22:23:41.003Z,0.003796,1ec8,6,Info [FLog::DesktopInstaller] The installer reporter is initialized
2023-11-08T22:23:41.003Z,0.003837,1ec8,6,Info [FLog::DesktopInstaller] The command line: "C:\Users\Seafoam\Downloads\RobloxPlayerInstaller(2).exe"
2023-11-08T22:23:41.003Z,0.003875,1ec8,6 [FLog::Error] Failed to delete channel from 'SOFTWARE\ROBLOX Corporation\Environments\RobloxPlayer\Channel' for baseUrl 'www.roblox.com'
2023-11-08T22:23:41.003Z,0.003890,1ec8,6,Info [FLog::DesktopInstaller] Reporting Installer Start
2023-11-08T22:23:41.734Z,0.734116,1ec8,6,Critical [FLog::DesktopInstaller] C:\buildAgent\work\ci_deploy_ninja_boot-x86_git\Client\Installer\Windows\src\Dialog.cpp(292)\RobloxPlayerInstaller(2).exe!00A486AF: (caller: 00A47E41) FailFast(1) tid(1ec8) 8000FFFF Catastrophic failure
This has happened since my client closed with “Roblox needs to update we’re sorry” or something like that.
Both my client and studio are broken.
I have uninstalled the client, uninstalled the studio, fully removed all the folders in appdata, I have removed all registry entries related to Roblox and still it will not update nor install when running either of the two client or studio installers.
I can provide a DMP if needed.
It has stopped crashing as much, but its still horribly slow to download.
This is not because of my internet speed, I can download other apps relatively fast.
This just takes way more than it should.
This issue still persists. From today’s Roblox update it seems that even when force running both RobloxPlayerInstaller.exe and RobloxPlayerLauncher.exe in administrator mode, the installation still gets stuck and eventually crashes.
1 Like
My roblox studio crashed with reason “no verified patch could be loaded”, none of my work saved.
Stillll waiting. 2 months. I am just passing by.
I made a topic about this as well.
You can install Roblox Studio from one of the recent Temp Roblox folders. Not so sure about Roblox Player though, it freezes if you try and load in a roblox “experience” if you installed it from one of the Temp folders.
Mm, might as well play on my Honor x8 instead.
1 Like
i hade the same issue 2 days ago, and still i can’t fix it (i reported the issue using roblox support)
I used this method, it fixed the instal issue but when i join a game the roblox lancher crush after like 1min
I’ve also noticed that when you first launch an experience, that the Roblox loading screen does not move anymore and noticed it when this issue first popped up. Maybe that issue is related to this? Because it seems it’s a Roblox Launcher/Player issue.
I was about to make a separate bug report, but I came across this topic so I guess I’ll drop this here:
So, it goes like this:
And then just disappears.This first occurred to me on 15th of November. I tried deleting all (I think?) Roblox files, all registry keys etc., to no avail. Surprisingly, taking my friend’s Roblox folder from AppData/Local and pasting it in there on my user account did the trick - it also started actually downloading things (previously the installer was going through suspiciously fast).
I was expecting it would be working properly from then on, but no. On 19th of November (today) I have the same issue again. Except the installer closes itself at a different progress percentage. Uninstalling Roblox properly (via the uninstaller) does nothing either. (Oh, by the way, it left half a gigabyte of garbage in the app data folder…)
I could live with this, but grabbing a copy of a Roblox install from a friend every update is just not feasible. And there seem to be other people facing the same issue too, although it’s quite rare.
This workaround has done the trick for me, thank you!!!
2 Likes
I’ve been getting this same issue on many computers. But without having the launcher exe I cannot do the workaround.
On top of that it takes 20 minutes to even open roblox. I tried clearing literally everything from reg edit related to roblox and every file associated with it and it still won’t work.
1 Like
This is still happening with newer versions btw. Both for me and my sister, on the same network (4g mobile broadband)
1 Like
I had this issue with Roblox Studio. I get it semifrequently but until today have always been able to reinstall. I deleted all files related to Roblox and tried to reinstall but it would get 50% or 30% through the installer before crashing with no error windows. It probably is internet because the only new thing this time is that my internet sucks but I have no other options
I got it working by kind of doing what Zed said above. I ran the downloaded installer (which failed), then went to C:\Users\<user>\AppData\Local\Roblox\Versions\ which it created, to the only version folder in that folder, and then ran RobloxStudioInstaller that was in there. That didn’t work but seemed to do more than before so I just kept running that installer over and over, and it sometimes seemed to get a little further than before without crashing, until it finally installed the whole thing and now Roblox Studio works.
I was able to do the same with the Roblox launcher though it took a little longer. Just keep running the installer that the downloaded installer puts in the Local\Roblox\Versions folder, it gets a little further and does a little more each time. Sure the definition of madness is doing the same thing over and over again and expecting different results but sometimes it works
Soo has this been fixed yet to anyones knowledge? I have been waiting since September…
Sorry that it took some time, we fixed an issue with downloads on slow connections. Please check if the update problem still occurs or it went away.
5 Likes
Hello, thanks for fixing this issue. As of recently, I’ve been experiencing less and less of this problem. Last time I got it was a day or 2 ago. Although this fix was only yesterday.
I will report here if I get this bug in the future.
1 Like
Thank you many many many times, the launching went as intended, and now I can play Daybreak in peace. Thank you, thank you, thanks thanks spasibo, ochen bolshoe. The problem went away.
Edit:
My roblox is installing every time I join a experience from the website, is this intentional?
Nope, normally updates runs only after update is available. Can you share your logs?
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.