Hey, so I just uploaded two icons for my game, and although they’re transparent images when I download them, it appears that Roblox processes them in a fashion which they receive a white background, as if the alpha channel was completely removed from the picture.
I believe both of these uploads were in the PNG format, so not sure if I should try something different?
Ok. Some of my images with a transparent background have a weird color scheme in the back, as you can see here: https://gyazo.com/fa630f54fa7ec503029b15ac14b2f833 (The pink and black are not in the actual image).
However, they are not in game. This is probably so users with a Dark Theme can see it.
The website does not display the alpha channel properly on image assets, but this is only an issue with the website, they display correctly ingame. Have you tried ingame?
If you are having problems with image corruption that also happens ingame, see this thread. Not sure if it’s still an issue.