ImageLabels in SurfaceGuis being down-scaled and looking blurry

Reproduction Steps
Our game uses SurfaceGuis and ImageLabels to show UI elements.
In a recent change (last 2 days), ImageLabels on SurfaceGuis are being down-scaled and become very blurry.

Visible in game: RoBeats! 🎧 Music + Rhythm + RPG - Roblox
Issue visible on iOS app (iPhone XS Max), 3:54pm EST 2/15/2022. Have not tested other platforms.


  • Enter the game.
  • Press the “Valentine’s Day” event button in the in-game hud.
  • Several 2d image assets are down-scaled and very blurry.

Screenshot from today with issue:

Screenshot from last saturday (2/12/2022) working as expected:

Expected Behavior
Expected to have imagelabels on surfaceguis at full resolution:

Actual Behavior
Currently shows low-resolution imagelabels on surfaceguis:

No known workaround for this issue, but only happens when loaded into the lobby (and multiple surfaceguis visible).
Have not tested if this is device or platform specific.
Changing Settings → Graphics Quality on the ios client does not fix this issue.

Issue Area: Engine
Issue Type: Display
Impact: High
Frequency: Often
Date First Experienced: 2022-02-15 16:02:00 (-05:00)

1 Like

try using this: Pixelfix: Remove the black edges on scaled images - it really helped me with the blurriness of my UIS on any client.

Thanks for the link!
Unfortunately this is a recent (flag enabled in the last 2 days or so) issue that only affects Imagelabels on SurfaceGuis - so likely not relevant.

Thanks for the report! I have filed an internal ticket.

1 Like