@JustDevv can you PM me your client teleport code?
I just want to add: Understandably, teleport can be difficult to use because of various factors - inability to test in studio, lack of feedback to developers, complexity of the feature itself and more. We’re actively working on improving all of these things - we want teleport to be easy to use and for developers to use it and be happy with it. I personally have an example of client-side TeleportService:TeleportToPlaceInstance working in my test game, but it took me a good amount of time to get it working, because of the complexities involved. So, I understand - sometimes, things don’t work when they should be working.
Attemped to teleport to a place that is restricted is that you used a restricted game’s ID in a teleportservice. Make sure that you put in ID’s from games that are not privated. This is still an incident so there could still be problems by this. The other day, DataStoreServices were unavailable to function. As @pizza_shadows has been a real helpful helper here I have been very thankful that he has been helping and asking questions. If this is still a problem, hopefully they soon recover it. I believe this post was very helpful, helping in an incident report that was existing for over a year now and I really want this chaos to end because it is pushing a success behind to most people. Hopefully this post pulls something up by significantly recovering this topic by considering to so things. This topic is very important and hopefully the bug gets fixed. This is pushing a lot of people back and I have heard that Roblox is looking at it, thank @pizza_shadows for questioning and @2blox2quit announcing this investigation.
This is also still happening for me. My hunch is that there are specific permission settings assigned to users which prevent me from joining with them (based on the error message). I can consistently join with some players, but not others. Having someone as a friend doesn’t seem to affect if a teleport gets blocked or not. The platform of both users also doesn’t seem to matter, as I fail to join with PC and Mobile servers.
Are there any updates on this?
For context, what I am doing is that I am generating a reserved server, and then teleporting 2 paired players to the generated server.
local code = TeleportService:ReserveServer(placeId)
local players = {player1, player2}
TeleportService:TeleportToPrivateServer(placeId,code,players)
This has always been a bit of a problem for my game Starscape, which I have been able to largely mitigate through retrying teleports, but it is currently impacting it heavily and retrying the teleport rarely leads to success. Started getting worse sometime yesterday (February 17th). I am using TeleportToPrivateServer in a lobby place and the TeleportInitFailed event is firing very often with the Unauthorized enum. It is blocking many people from playing the game since they cannot get past the lobby. The issue appears to be coming in bursts which randomly clear up after some time.
I have not made an update to my game in weeks, so the change in behavior was not caused by one of my own updates.
My game Blox Royale is also getting similar teleport issues, however there is no error and the player is just not teleported despite the event running.
Just this evening its gotten alot worse, only around 20-30% of teleports are successful. This is really hindering my game to the point people cant even play without teleporting.
After further investigation, I can confirm this is happening in my game as well. Sometimes teleports just silently fail. I saw another forum post about MessagingService never yielding that started around the same time; do you make calls to MessagingService before your teleports? It seems like all my teleports that are failing do make MessagingService calls beforehand, so it is possibly related (maybe we’re never reaching the TeleportService calls). Have not yet added sufficient logging to see if it’s the case, but going to do that now…
the MessagingService issue should now be resolved - we’re still looking into the Teleport issues…we have some ideas as to what might be happening but teleport is a fairly complex product so it takes time to find the exact root cause and we want to be certain.
Similar to @Brick_man, I do not use MessagingService. I only use the TeleportService. This appears to be more prominent when attempting to teleport groups of players into reserved servers.
Considering my game relies off of teleportation, this immensely breaks my game’s functionality.
Since Monday 22 Feb, we are consistently getting teleport error 773 from the game lobby to one specific server, while other servers are accessible. The fail message says “This game has not been approved, yet”. What could that mean?
We’ve been getting reports from players as well that teleporting causes the 773 error to show up. I have yet to be able to replicate the problem on my side but I will update this post if anything new comes up.
I only use the TeleportService and teleport groups into reserved servers, no MessagingService.
It seems with every teleport at least 1 players gets dropped and it is hindering gameplay a lot for our players
Edit: Changed to the new api and I’m still getting reports that the error is occuring
Also been having this issue for the last week or so. Did not happen regularly before that. Tried switching to the newly released Teleport API but not much of a change.
we see your messages and we apologize for the delay in finding a fix. we’re still investigating this issue…it’s complex and we’ve been looking. hopefully my next update will have some better news for y’all.
if you experience this error again, could you please post the message that’s posted in the window?
@idi112 for the new API - it uses the same backbone as the old APIs so it makes sense that you’ll see errors.
I’ve been experiencing this issue for about the past couple weeks or so, when it became a problem for others. It seems like sometimes it occurs more often than others. Sometimes the issue can be as little as ~50% of the time I teleport, other times its practically impossible to teleport with others. The error code is consistently 773.
Teleports do not fail when the party consists of people only on my network, however. When teleporting with a group of players only playing from devices in my home, the teleport is consistently successful.
raiseTeleportInitFailedEvent: Teleport failed because Not authorized to join this game (Unauthorized)
However, I don’t believe this issue is exclusive to teleports. There’s another (less problematic) error that comes up when I attempt to join specific servers off of a game’s server list. Servers that don’t have this error will never produce it, but when I find one that produces it, it occurs 100% of the time I try to join that server. Here is the error:
@pizza_shadows I am getting the Same Errors as @Extuls,
however after installing this new API we continue to get Player Teleport issues, in Zombie Task Force. We get multiple Daily reports from players now on various different devices and Browsers that get 2 messages ( either unrestricted access ) or ( teleport failure ) this is becoming more prevalent as it was never reported until about 2 weeks ago in my group. We have had to resort to putting in a message to our players to try again on another browser to play We found that Mozilla Works best. this is very concerning for a game that is getting more players and we have no power to resolve. Any help is appreciated
