Of course! I teleport players to and from the same place.
2 Likes
this issue is happening for our games also. just created them 2 days ago and added teleport service and it will teleport me. but a second after entering destination is kicks me with error. error.bmp (516.0 KB)
2 Likes
This issue is still a thing; recently tried to add a feature where players can follow others into their servers & collect their ‘bounty’, and whatever I changed it always gave the same error:
Here’s the code I used:
local successUserId, followUserId = pcall(function()
return game.Players:GetUserIdFromNameAsync(name)
end)
if not successUserId then
feedback = "Player Not Found"
else
local successServer, errorMessage, placeId, jobId = pcall(function()
return TPService:GetPlayerPlaceInstanceAsync(followUserId)
end)
if successServer then
TPService:TeleportToPlaceInstance(4828705676, jobId, player)
end
end
At first I tried what the wiki said, that didn’t work, so I just messed around with the jobId and placeId, nothing worked.
Unless I did something wrong, this issue happens 100% of the time. I’m teleporting from the same game & place that I’m trying to teleport to.
Edit: Just went into a couple other games that I know use a similar feature, such as Lifting Simulator, and they seem to also be having this same issue. Not sure why nobody is mentioning it, seems kind of important considering it doesn’t work 100% of the time.
4 Likes
Sorry for the small necro, I just need some help.
I am also just now having this error on my game and I have never heard of it until now. It’s bringing a heavy impact in my game’s statistics. I decided to make a small update to my games place and it caused this error to occur. I was looking up solutions and nothing worked. The game is public, since my game uses a lobby based system, it makes the game almost unplayable. I even reverted the server versions to see if that helped but it didn’t. This error occurs everytime TeleportService is trying to send a player to the main game. Since all the gameplay relies in the main game, I am losing players which is not good. Here’s the following error. 
This happened during around 1:00 AM EST 5/19/2020 when I rolled out the update. It still hasn’t worked.
Here’s the game it’s happening in.
https://www.roblox.com/games/3577061261/Defusal#
2 Likes
Please help I still got this issue Please please game:getService(“TeleportService”):TeleportToPlaceInstance(v.PlaceId, v.GameId, player)
that line of code used to work now doesn’t please help or is there another method?
I keep getting the error https://gyazo.com/2705d1d6777af1a3372fb93295565be2
1 Like
Thanks for bringing it to our attention, it should be fixed now. Please let us know if these issues continue to happen.
13 Likes
@Gu4rana Unfortunatelly the issue remains. My game has a lobby from which players can teleport to 1 of 4 reserved servers. As per my record, on average once per 2 days a player is unable to teleport to one or any of the reserved servers, with this error message. Here is the record, showing the date/time of incident and also the player’s time zone:
[16.6. 8:59:23 TeleFail/svr 3/zone -5/Drag0nKi11er6872]
[16.6. 8:59:19 TeleFail/svr 1/zone -5/Drag0nKi11er6872]
[16.6. 0:53:1 TeleFail/svr 3/zone -4/kami32ytve]
[16.6. 0:52:55 TeleFail/svr 1/zone -4/kami32ytve]
[16.6. 0:52:51 TeleFail/svr 2/zone -4/kami32ytve]
[16.6. 0:52:48 TeleFail/svr 4/zone -4/kami32ytve]
[12.6. 13:9:3 TeleFail/svr 4/zone +8/WoodengodAlan]
[12.6. 13:8:59 TeleFail/svr 3/zone +8/WoodengodAlan]
[12.6. 13:8:57 TeleFail/svr 1/zone +8/WoodengodAlan]
[12.6. 13:8:52 TeleFail/svr 2/zone +8/WoodengodAlan]
[8.6. 13:56:33 TeleFail/svr 2/zone +4/alizeeuicorne]
[6.6. 13:31:41 TeleFail/svr 4/zone +2/airan11uf]
[4.6. 8:52:40 TeleFail/svr 2/zone +6/Atd170415]
[2.6. 14:59:34 TeleFail/svr 2/zone +8/mmJS66]
[2.6. 14:59:32 TeleFail/svr 1/zone +8/mmJS66]
[2.6. 14:59:29 TeleFail/svr 3/zone +8/mmJS66]
[2.6. 7:11:45 TeleFail/svr 2/zone +6/krjdhdhfj]
[29.5. 15:20:30 TeleFail svr 1/zone +9/PUNDAS1]
[29.5. 15:20:28 TeleFail svr 4/zone +9/PUNDAS1]
[29.5. 15:20:26 TeleFail svr 3/zone +9/PUNDAS1]
[29.5. 15:20:24 TeleFail svr 2/zone +9/PUNDAS1]
1 Like
Hey @ILoveCzechRepublic, apologies for the recurring issues. It appears that teleport has several issues, and we’re working hard on solving all of those issues. I was wondering: could you also include timezone information as well? Also, what does the +/- number mean next to zone?
Thanks and we appreciate the feedback!
3 Likes
@pizza_shadows The “zone” in the list means the player’s home time zone +/- hours from UTC(GMT), eg. +8 is possibly Philippines while -4 maybe Brasil. The time of incident is UTC time. Thanks.
1 Like
What do you use to track these issues?
(As seen in this image uploaded by @OP: 
)
Hey @Liker1, thanks for liking lol
4 Likes
I used a global datastore to record just this specific incident, which is the subject of this thread:
“Attempt to teleport to a place that is restricted. (Error Code: 773)”
1 Like
typically those error codes are from issues regarding moderation, ie. the place you’re trying to teleport to is under review. if this isn’t the case, can you let me know here? specific placeIds/universeIds would help us debug too
2 Likes
This has been happening to me as well, but only when I teleport a player to another player’s specific server via friends (TeleportToPlaceInstance)
2 Likes
I don’t know if this glitch is related or is a completely new glitch but on recent game updates. As in… within an hour or so of updating the game - teleporters refuse to function. It will either crash the game or teleport you to the same place. I know it’s not the code because it actually works expect when it’s in a recent update.
Like I would play an old game I made with teleporter no changes to the code… functions fine
Update the game… teleporter ceases to function.
2 Likes
hey @katclap - if you followed the developer documentation, your code is likely not set up to work. we’re in the process of correcting that page now, but please refer to this post:
in a nutshell, there’s a bug with the function you use to retrieve placeId/jobId.
here’s some example code of what GetPlayerPlaceInstanceAsync actually returns:
local currentInstance, placeId, jobId;
local success, errMsg = pcall(function()
currentInstance, _, placeId, jobId = TeleportService:GetPlayerPlaceInstanceAsync(friendId)
end)
hope that helps.
3 Likes
hi @Arc_1996, which teleport functions are you referring to specifically? if you have a link to your game having issues, I could take a look at the problem you’re experiencing.
2 Likes
@pizza_shadows In my case it is certainly not related to moderation. It seems related to reserved servers running a place created by SavePlaceAsync. I feel that occassionally players are unable to teleport from the lobby to a reserved server running on a machine in other geographical region. Here is my latest log of the event in my game:
[date time / which one of 4 game maps / player time zone as per UTC / player name]
[12.8. 2:9:23 TeleFail/svr 4/zone -5/Drag0nKi11er6872]
[12.8. 2:9:6 TeleFail/svr 3/zone -5/Drag0nKi11er6872]
[5.8. 3:47:41 TeleFail/svr 2/zone -4/NEKO102020]
[5.8. 3:47:36 TeleFail/svr 4/zone -4/NEKO102020]
[5.8. 3:47:9 TeleFail/svr 2/zone -5/slugger835]
[5.8. 3:46:57 TeleFail/svr 2/zone -5/MrNewAYOUS]
[5.8. 3:43:45 TeleFail/svr 2/zone -3/24laila6]
[5.8. 3:43:28 TeleFail/svr 2/zone -4/ellb2112]
[5.8. 3:43:27 TeleFail/svr 2/zone -4/mayhamay108]
[5.8. 3:41:49 TeleFail/svr 2/zone -3/haruka7u]
[5.8. 3:39:55 TeleFail/svr 2/zone -7/macabigon]
[5.8. 3:38:23 TeleFail/svr 2/zone -4/martynagaete]
[23.7. 9:38:38 TeleFail/svr 4/zone +8/gjyspirite]
[23.7. 9:38:34 TeleFail/svr 3/zone +8/gjyspirite]
[23.7. 9:38:30 TeleFail/svr 2/zone +8/gjyspirite]
[23.7. 9:38:1 TeleFail/svr 1/zone +8/gjyspirite]
[21.7. 6:55:52 TeleFail/svr 1/zone +8/ouyangqingyu]
[21.7. 6:55:25 TeleFail/svr 4/zone +8/ouyangqingyu]
[21.7. 6:55:13 TeleFail/svr 2/zone +8/ouyangqingyu]
[21.7. 6:51:41 TeleFail/svr 3/zone +8/ouyangqingyu]
1 Like
Thanks for these logs. I apologize for the delay in responding. Will try to look more into this situation.
2 Likes
I am still getting this issue.
I am also getting this issue: I am trying to teleport to a player using GetPlayerPlaceInstanceAsync() and TeleportToPlaceInstance() and it is returning an error that the player is offline when he isn’t.
I am using Player:GetFriendsOnline() to get all the online friends which is saying the user is online and so is the website.
This issue is quite confusing. I hope you guys are able to fix it soon.
1 Like