Incorrect Bounding Box

Hello.

About two weeks ago, I had this issue where when I was using the ProportionsNormal bounding box for my UGC accessories, it was forcing it to conform to Classic boundaries. This issue was resolved by updating Roblox studio, and since then up to today I have not had this issue happen again.

Now, this issue is happening again, and my studio version is fully up to date.

What’s happening is I’ll create an accessory with a bounding box using ProportionsNormal, but when I go to upload it I’ll get the error saying my accessory has extended out of the bounding box, and then it’ll show me the box size of the Classic proportions. It should be giving me the size for ProportionsNormal. I am trying this on multiple accessories that before this bug would pass just fine, so no it is not an issue with a new accessory I’ve made. Please help!


^ accessory shown with its bounding settings


^ accessory shown in a bounding box visualizer for ProportionsNormal on the RightShoulderAttachment


^ the error

image

3 Likes

Having this issue too, I’m like 99% sure this is a roblox issue, as when I try to resubmit shoulder items I’ve already made it tells me that it can’t be uploaded (Despite me already have uploading it.)

1 Like

Found the exact issue I believe studio is doing.
So I was doing some tests, and for said tests I made the bounding block, and slightly made it out of the bounding box of the normal shoulder. And then made it a proportion normal box.

Somehow, somewhere in studios spaghetti code. It is making the proportion normal into the other smaller bounding box for. Whatever reason I have no idea, unless there is something I’m missing here we are likely gonna have to wait for the next studio update.

1 Like

Just because you were able to upload those items in the past doesn’t mean they’ll still meet current requirements. Roblox frequently updates its asset validation systems to enforce stricter guidelines and reduce abuse on the marketplace. If the item no longer passes those updated checks, the system will prevent it from being resubmitted—even if it was previously accepted. This isn’t necessarily a bug, but rather a result of those evolving standards.

Ah alright I see, my reason for thinking that was because of it still fitting in the bounding box, I’m assuming this is an issue of a plugin instead? I’m unaware of how to access bounding boxes in studio.

1 Like

If there was a change to current requirements then there was absolutely zero announcement or documentation update. The Shoulder (attached to RightShoulderAttachment, LeftShoulderAttachment) specifications still are (2.67, 4.40, 3.09) max. (at Specifications)

If this was an intentional change, it obviously hasn’t completely rolled out yet hence the documentation hasn’t been updated to reflect the new requirements. Just give them time to roll it out completely, and the docs will be updated in due course