Incorrect False Enforcement Bans, Engine broken?

Bug Reports Engine Bugs
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Howdy everyone!

I wanted to make a bug report for the players who aren’t able to make one themselves.
This seems like it’s happening to dozens of thousands of players and there’s no immediate solution.

It appears that whatever moderation tool being used to ban users for evading enforcement bans is being used maliciously and/or incorrectly flagging users who aren’t involved with this type of punishment.
When trying to appeal, you are typically given instant-rejection by AI. (talking about within 30 seconds,) Seeing as how you only have a thirty day window to appeal before you can never appeal again, it puts a lot of pressure to put constant appeals until a human moderator actually sees your response.

One of the players from my game, AstraSkillful, had their account terminated completely and has received over 26 rejections to appeals despite not evading any punishments on other accounts. It also refuses to give any hint on what they were banned for.

I’ve got a hunch that it’s flagging users who are banned that share the same IP; since most individuals play ROBLOX from a college campus and share similar IPs from there.
As a solution, (If I recall correctly too) there used to be a copy pasta you can paste into the appeal to get it auto-corrected. Maybe there could be a code or something players can use to get a human agent?

Someone who isn’t a youtuber or popular developer shouldn’t have to make a big scene just to get their account back.
I do thoroughly believe that this is an issue with the system, and it needs to be fixed.

For non-ROBLOX staff engineers/developers who’ve been affected by this, be sure to reply!

Expected behavior

Enforcement bans should apply to the actual rulebreakers. False-positives should be correctly revised and reviewed by the system.
Users who aren’t involved shouldn’t be flagged by the system for sharing similar details. (Public IPs / campus IPs / birthdays (?))
Moderation shouldn’t auto-reject these appeals.

A private message is associated with this bug report

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I’m convinced this is a glitch, given that it’s an ai driven action.

Roblox has even admitted themselves that their ai system is prone to errors so the likelihood of a mistake here is extremely high

ive been an active member of this platform for years with only one chat violation warning on my record and i dont have any alt accounts whatsoever

This permanent ban is completely unfair permanent restrictions should never be the go to penalty for ai triggered issues

we can only hope that roblox will disable this flawed feature and reinstate all wrongfully banned accounts

Every year there are random ban waves that end up suspending countless innocent players accounts
and the odds of a successful appeal are abysmally low

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this situation is scary, I was falsely terminated on December 10th but got randomly reinstated on December 22nd with no notice. the fact that it only took 12 days for me to get unbanned is a blessing but I really feel bad for everyone else who got effected by this. I think I got unbanned because I contacted all my dev friends and I’m guessing someone managed to get an admin to unban me but still this needs to be fixed

also the roblox community needs to stop complaining about everything because it only results in things getting worse. everyone asked for better moderation so the ai got stricter resulting in false bans, this is literally what we asked for :sob:

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Hello, I confirm that this issue affected me directly.

My account was deleted on October 8, 2025 for “evading a sanction,” after I was incorrectly associated with another account that does not belong to me.
For weeks I received automatic rejections, and when I finally received a human response, I was told that the 30-day deadline had already passed.

I can prove that:

  • We are different people, in different countries
  • Different email addresses
  • Different devices
  • Different login histories

This type of false positive leaves users without a real way to defend themselves. Thank you for bringing visibility to this issue.

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Happened with me too, someone in another country got access to my account and during my process. of recovering my account the “AI mod” flags me as avoiding enforcement. Even when I go to Roblox Support for help all they give me are superficial responses not even helping me get unbanned. This whole enforcement ban is stupid because innocent people are being permanently banned for things they didn’t do.

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Hello, this is happenned to me the 11th december, my main account “GeantWorld003_YT” was terminated because I apparently avoid enforcement an action against another account. The problem is only my account was terminated, not my alt account (this account) or my brother account.
I did already 4 ban appeals but all were rejected…

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I have also been affected by this, albeit on my alternative account than my main (this account).

I previously opened up a topic about the same issue:

As of December 26, I have received zero responses from Roblox, including from my original appeal almost three weeks ago.

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December 10th, I woke up to my main account (Satsmind) also being banned for “ban evasion” i only have 2 accounts and both were banned from the AI. This situation is extremely scary, this was literally my daily income. I’ve sent over 23 appeals now and still haven’t been able to reach a human yet. Good luck to anyone else whos going through this im wishing yall the best.

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I haven’t experienced this, thankfully, but a close friend of mine (@BrdsxX) recently had his account terminated for ban evasion using alt accounts.

Obviously this isn’t true or I wouldn’t be vouching for him under this. He’s going through the same situation from support with it all being rejected and just AI responses.

Hopefully a staff member can look at this post and assist with the issue. Good luck to everyone else also going through this!

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