Increase In HTTP 500 Errors On API Endpoints

I’m also experiencing ranking errors. It sounds to me like a general error, not just something localized to accounts.

Update real quick.

As per reports from within the community that I am in, it seems like the problem is now extending to chat API errors and server lag is more visible.

You can’t rank up person without roblox account.

Roblox for sure uses analytics / logs the errors and probably includes information about account which caused it so for sure it will be easier if such info is included in the post to trace issue.

Hahah, it issss what it issss

At this point we are basically counting on Roblox Engineer for a response, :crossed_fingers:.

Yeah I’m getting quite a few people reporting this in my games as well.

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hi @popeeyy i have the same issue in the game “HTTP Errors 500”

So i think it’s a roblox problem.

It is a Roblox problem. We can’t request anything from website API, and there’s no way we can fit an entire Roblox website into a game lol.

Gotta wait I guess, life is life

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I am pretty confident that this is affecting ordered datastores also.

image
The warning takes me to:
image

edit: they work now maybe it was just some coincidence

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Able to include any ss of logs / gifs of the issue?

Seems I’m no longer getting errors on the roles get apis. The issue with rank updates seem to still be happening though.

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This issue should be fixed now. Please let us know if you have this issue again :slightly_smiling_face:

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The issue is fixed, however an issue that’s been going on for over 6 months is STILL occurring to users in game.

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From a game I play, the HTTP errors are increasing, and the website is noticeably getting slower and slower.

Let me know if I need to create a new thread for this, this just seems like the ideal place to report this issue to, also to note, my data in the game has almost seized to be.

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I have a thread about this here

The culprit strikes again!


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Yeah happening in my places too. Just started again

500 - retrying...
(node:135) UnhandledPromiseRejectionWarning: InternalServerError
(node:135) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 1)
(node:135) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
500 - retrying...
500 - retrying...
500 - retrying...
(node:135) UnhandledPromiseRejectionWarning: InternalServerError
(node:135) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 2)
(node:135) UnhandledPromiseRejectionWarning: InternalServerError
(node:135) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 3)
500 - retrying...
500 - retrying...
500 - retrying...
500 - retrying...
500 - retrying...

:expressionless:

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14:28:46.922 - HTTP 500 (Internal Server Error)
  14:28:46.923 - 502: API Services rejected request with error. HTTP 500 (Internal Server Error)
14:28:46.924 - Stack Begin
14:28:46.924 - Script 'ServerStorage.Datastore2.SavingMethods.OrderedBackups', Line 28
14:28:46.925 - Script 'ServerStorage.Datastore2.Promise', Line 218
14:28:46.925 - Stack End```

same i am having this problem trying to update my game

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Getting them too on my place for our game’s deployment UI haha.

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