Introducing the Ban API and Alt Account Detection

Is the subscription being cancelled without refund on our end or on the players?

i.e.
If banned, the user will not get their money back and the developer will keep the profit.

OR

If banned, the user will get their money back and the developer will not keep the money.

1 Like

Finally! Been waiting for a feature like this for a very long time!

1 Like

Based on my understanding, the API likely functions similarly to other AAA games (Fortnite, Valorant, Warzone, etc.). When an account is flagged, the system can detect if an alt account is using the same hardware ID as the banned account.

2 Likes

This would more than likely be the case. It’s on the user for breaking the games rules. They can’t get rewarded a refund for breaking rules. Users wouldn’t be refunded for game pass/dev product purchases, would be the exact same for subscriptions

4 Likes

With all respect can please explain it so i can understand it better im a disable person so i don’t understand api or apl im not sure with one it is but please explain it so people who are disable they can understand it in lamenting trun

2 Likes

Amazing! I cannot wait to implement this into my current and future projects.

2 Likes

Could the “alt account ban” be an optional parameter when instituting the ban? I think a general concern is mass banning any account tied to a computer, which isn’t ideal considering how frequently siblings may use the same system.

1 Like

thank youu, this will help with all of my current games

2 Likes

It already is… You can set ExcludeAltAccounts of BanConfig to true.

See Players | Documentation - Roblox Creator Hub

2 Likes

I’m a little concerned about roblox’s proprietary push with the alt detection api. I’d love to know how they “suspect alt accounts”, because if its just an ip address or hardware id match, that could be detrimental for multiple people playing on the same wifi or device. Please let us see more details about the detection system : D

1 Like

I don’t think Roblox can (or should) inform us how, specifically, they are detecting alternate accounts; they are likely using a similar, if not identical method themselves for platform moderation. If this is the case, any plausible benefits are clearly outweighed by the risks associated.

1 Like

Not too experienced in JavaScript here, but can anybody show me how I could use the Open Cloud API in JavaScript? For example, a Discord bot connects to our game via Open Cloud API. However, we use a package to handle Open Cloud API stuff. It’s an old package though, so is there a way to do this all manually in JavaScript?

i guess that’s fair
but it couldn’t be that complex I’d imagine, they could just tell us if its hardware-based, ip-based, or something else entirely. I doubt this would expose much to exploiters, since exploiters already have to be fairly adept if they’ve got themselves hooked on an injector that bypasses byfron, or rather any alt detection bypass would be spread the second someone actually experienced in the security field discovers it

Let us report users to Roblox! And let us see every alt account of a user!

I doubt whatever carefully worded answer they might provide would yield much insight, given it’s likely using a combination of HWID (&/or MAC) or IP addresses, linked accounts, and e-mail addresses.

i guess we’re just gonna have to bruteforce the api to find the answer

Well, for one, they almost certainly cannot legally do this; if they did, they would be violating the GDPR, CCPR, and a host of similar statutes. For two, this would be, even if not illegal (which it almost certainly is), a privacy and liability nightmare.

YES YES YES YES YES FINALLY!! Have been waiting months for this!

Maybe if someone is banned add a survey thing wich the developer can set to their likings as a appeal system, as now appealing is almost impossible.

where do you view the current bans in your game? is there a panel anywhere on roblox?