This must have moderator user id in config, otherwise staff managers are unable to find moderator and it will cause problems
And must have an option to not say the moderator’s user in ban message
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uhm… they talk about it to a very limited degree and really don’t answer the necessary information.
- It says the rules must be accessible to all users, so I imagine that means it must be in the group or game description? Because if the rules are on Discord, they are not accessible to all users. It says we can only give platforms, such as message me on Twitter or Discord group, however, if the user is under 13, they can’t see the Social links, and therefore they can’t actually do so because you can’t mention the account to contact or give a link.
Going on the vague information provided, it would seem that if we use ban appeals and rules off Roblox on something like Discord, our experiences would have to be 13+, otherwise we will encounter people who could be banned but can not appeal.
(I guess we can also count having the rules in the game, but that still doesn’t change contacting for ban appeals)
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Nothing about engaging with experiences is mentioned at all.
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Nothing about managing the suspected alt accounts is mentioned at all.
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My game is ages 9+, so I have no way to tell a user age 9 to 12 how to appeal a ban unless I opened up my messages to all users and that would be insane.
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How bans are handled is also reflective of engagement. Having banned accounts retaliate and downvote the game after getting caught exploiting is rather annoying. Currently, I just leaderboard ban them quietly (they still see themselves, but others don’t).
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Handling alt accounts is important, especially being able to unban a suspected alt that was wrongfully banned. Especially if wrongfully banned players can downvote the game.
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Maybe Roblox’s system missed your alt and didn’t flag it as a suspected alt?
I’m curious about this myself. Like I live in a house where everyone plays Roblox, so I wonder if we’re all suspected alts of one another.
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This is great! Been waiting for a feature like this for quite some time! One question though, can you ban people from your game at your own discretion, or does it have to be warranted under Roblox’s TOS?
Say for instance you didn’t want someone in your game for your own reasons, them or their alt accounts, could you choose to ban them or would this be misuse of the API?
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You can ban anyone you want in your experience, not necessarily forced to be warranted under breaking TOS, but the reasoning however must abide TOS.
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i would really suggest roblox to do hardware bans since its probably the best way for alt detection
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So I could ban anyone I wanted, in theory, so long as it wasn’t for say discriminatory reasons, for example?
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Not sure if this is known yet but it is (somewhat) important to me:
If a banned player joins the game, do they trigger a Players.PlayerAdded event?
I assume not but who knows lol
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Yes you can, I feel like it’d be abused by alot of devs
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Most likely tho as they have to be loaded in to actually get data from the server to check if they are banned
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I would say that the idea is good, but the release was hell. For example this account which is my main account got terminated and my friends main accounts got terminated. Innocent accounts were deleted and caught in the crossfire. And you can’t even create a new account on Roblox without it being instantly terminated upon joining any game.
This system has good intention but is not proper. I had spent money on this account and now ive lost everything.
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If this is true, that is jarring and roblox have done a major fudge up, never happened to me tho when I created a few alts.
Did you ever somehow appeal it to roblox?
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I did send a few appeals to get my main account back. And guess what? Absolutely no response.
edit: man what the actual hell. They say that my account still violates their Terms of Service. HOW IS THAT EVEN POSSIBLE WHEN ITS TERMINATED!
WOOOOOOOOOOOOOOOO! FELLAS GUESS WHAT?! I GOT MY ACCOUNT BACK!
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Damn, sorry to hear that.
I’d just keep going at it with appeals. You have a month to get through to them before the account is actually deleted. Fairly sure that the appeals team will get back to you with an actual reason at some point (or some other support team).
Good luck!
(BTW what does the page when you log in say for the ban reason)
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EDIT: got account back ty roblox :DDDDDDDDDDDDDDDDD aaaaaaaaaaaaaaaaaaaa
Thanks, I’ll keep trying.
This is the ban message
Roblox answered my message with quote “Our moderation team has completed its review. This action still violates the under Misusing Roblox Systems. Thank you for bringing this to our attention.”
This is just very frustrating since how can my account still break the Terms of Service when it is terminated.
As BucketOPaint said “that is jarring and roblox have done a major fudge up”.
If i don’t get my account back ill just switch to Godot or Unity, its really that simple
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This crap is useless anyways. Why can’t developers just put a simple script in their games that checks the accounts age before letting them in. If the age is too low, kick them upon joining.
Here is a script that lets you do this. Place it in ServerScriptService:
local MIN_ACCOUNT_AGE = 2 --// in days
game.Players.PlayerAdded:Connect(function(player)
if player.AccountAge < MIN_ACCOUNT_AGE then
player:Kick(“Your account needs to be at least “…MIN_ACCOUNT_AGE…” days old to play”)
end)
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I’m concerned about false alt detections…… for example, accounts made on the same device.
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They said “determined” which means no solid evidence and also said “or” which means uncertainty from their side. The only option is to continuously message em and tell them to be more detailed and to fix this bs
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Its already started happening 
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