Welcome to Koala Cafe! This short guide will help you begin your adventure as staff at our group!
How to greet a customer:
Giving a good greeting is really important! It gives a friendly impression and makes people want to keep coming back to our cafe. Here’s an example greeting:
“Hello, welcome to Koala Cafe! My name is _________ and I will be serving you today/tonight. What can I get for you”. We also advise that you thank customers for visiting before they leave.
The greeting above is just an example, feel free to add some creativity. We recommend saving your greeting and copying it so that you can simply paste it instead of having to write it out each time.
Staff Rules
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Use proper spelling when speaking to/serving customers
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Respect all co-workers, customers and higher ranks.
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Please refrain from starting/causing/contributing to drama, it has no place at our cafe.
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Warn trollers 3 times before reporting them to an MR or making a mod call.
What should you not do?
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Spam food, this will get you demoted and potentially banned.
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Point farming. This is where you stand in the kitchen area AFK in order to get points.
You can find out about how to rank up and serve food on our Frequently Asked Questions post.