Hi, hope everyone that is reading this message is doing well. To start off the bug is very weird, as it recently started happening once we integrated our gas system into the cars. Promptly after doing so we reverted our cars back to the day before and the issue was still happening. Weirdly enough we also reverted the game as well thinking the issue would stop.
Sadly to no luck…
We reverted so far that we are on a reverted date of October 3 which I am 110% sure this issue wasn’t happening on this version in our game.
Some things to note: Our game uses streaming enabled, we also have a server browser, along with this we have 700 player server but we limit these servers to 40 players so we can get the extra memory along side with it as our map and mesh cars are very highly detailed.
My question is how it that this all of a sudden this started happening, and reverting to a version where this wasn’t and issue still persists. Whats even weirder is that the ping can be 200,000 + but if the player leaves the game it goes right back down to 60ms like nothing even happened.
Streaming Settings we have tried are:
ModelStreamingBehavior: Default and Improved were tested, Improved gave us a ton of extra lag we went back to default.
Streaming Integrity: All were tested. Including disabled. Same issue.
Min Radius and TargetRadius were consistent and never changed.
StreamOutBehavior: LowMemory and Opportunistic were tested same result.
Ping isn’t looking too good with it, and from the steps we have taken above no clue on whats happening.
Here is a YT video a game link to reproduce this issue. If you need the full .rbxl files let me know and I can go fetch them and upload them to google drive as they are pretty big (~70mb for entire game)
We’ve been having the exact same issue in a game without StreamingEnabled turned on. Happening in two places, making the game unplayable. One of these games hadn’t been updated since the summer and had been fine up until a few days ago. Definitely believe this is something ROBLOX has changed.
What is the specific issue you are seeing? It is hard to tell from the video. Do you stop getting updates from the server and the ping steadily increases?
Are you able to narrow down when this started occurring? What place ID(s) are you seeing this on?
The specific issue is ping.
Minute: 2:00 shows it working just fine.
BUT:
Minute: 3:44 shows the server ping going into millions but just enabling FPS unlocker.
With contact many other games, this isn’t a FPS unlocker issue its a recent issue with physics though as it randomly starts sending the ping into well millions if you let it stay.
Nothing at all, again this version of the game from 2 months ago were we didn’t have this issue. (We reverted), ill grab a server side for microprofiler in a second and reupload to YT.
If I disable the FFflag it goes away (but weirdly comes back after like 20 hours later randomly), but our community members use FPS unlockers so just me disabling it doesn’t have much affect.
The two places we’ve noticed the issue are as follows - unfortunately both are group locked via script so you will likely be unable to join:
We first started noticing the issue within the past couple of weeks - though this might not be exactly when it started as the game is only open for a few days a week at most.
Is this issue about streaming enabled ON and when you keep moving to places that require to be loaded/streamed in eventually it stops to load and your ping increases and your vehicle stops moving/working? Or is this a different issue?
Update: we are still investigating this issue, which seems to affect multiple experiences. We believe that the use of an FPS unlocker may cause the issue to occur more frequently, but it seems the issue can occur even without the use of an FPS unlocker.
If you are seeing this issue in your experience, please provide:
a link to the experience
the date when you first noticed the issue
any actions or gameplay steps that tend to occur before the issue happens
More details and a narrower time range may help us identify the root cause.
If you are talking about FPS unlocker causing issues, are the experiences who reported issues have any code that fires remote on Heartbeat or RenderStepped? Few days ago I had discussion with few people about crash issue, which someone determined that it was caused by them firing remotes every frame more than 60 times because of FPS unlocker, which resulted in Roblox server going up in ping by massive amounts until it crashed. I am not sure how credible that it is, but I thought I would share that it could be a possibility.
I am seeing this issue on a game called “Granny”. Here is the link of the game: Granny - Roblox
I believe this started happening since the 2nd of December or so and the lag is much worse when using an FPS unlocker like the bloxstrap FPS unlocker. The FPS would just keep dropping and the ping gets so high. This happens when doing any interactions in the game for example opening/closing doors, picking or throwing items, putting traps, etc. The ping spikes doesn’t happen when I am idle or in a game menu.
While all of this happens I’ve noticed that the CPU latency is also higher than the usual. It mostly stays at 15-20 ms while the GPU latency is at 5-9ms. The graphics quality is at 1. The CPU latency used to be similar to the GPU latency before. This latency issue happens on all games. Here’s a screenshot:-
PC system information:-
CPU: Intel core i7-1065G7
GPU: Nvidia Geforce MX330
RAM: 8GB DDR4 2667MHZ
OS: Windows 10 64-bit 22H2 build 19045.3803
In my Android mobile phone (Samsung Galaxy M12) the latency issue is much worse. It affects both the CPU and the GPU and lag spikes happens at random times. This also happens in all games and in graphics quality 1. Here’s a screenshot:-
This is also happening in Prior Extinction. Playing on 50ms ping for ~10-20 minutes, then within a second, it’s at 10000ms & counting without explanation / any special pattern.
It is 99% related to streaming, as it mostly happens when loading in new terrain & it’s easily testable when teleporting around, thus loading in TONNES of new terrain.
This is a HUGE problem, as we’re going into one of the most profitable / important seasons of the year & our game is largely unplayable due to this issue. I’m sure it’s annoying for the Roblox Staff wanting to go on holidays too. It feels like there’s a new issue with Streaming every week.
It’s a bit annoying that we’re forced to be the guinea pigs & suffer for it every time a new broken update is released. Are these unfinished Beta’s being pushed upon us or somethng? Is there a way to opt-out of being forced into such?
Thank you for your time & hope it gets resolved soon!
