Lighting extremely dark + particles broken

Bug Reports Engine Bugs
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#1

Lighting & particles completely break seemingly out of nowhere, a consistent reproduction method is unknown - the bug happens randomly on joining.
The bug has only ever happened to me in these two games:
https://www.roblox.com/games/9798463281/Cube-Combination
https://www.roblox.com/games/8737602449/PLS-DONATE

Example screenshot (icons are also blurry for some reason):

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image1919×1016 123 KB

System Information:
CPU: 11th Gen Intel(R) Core™ i5-1135G7 @ 2.40GHz
RAM: 8GB
GPU: Intel(R) Iris(R) Xe Graphics (Integrated GPU)

Log files of the buggy session & the particles have been attached in the private message, if needed.

Expected behavior

Lighting & particles should render correctly - and icons shouldn’t be blurry.

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A private message is associated with this bug report

#2

To add on to this, this seems to only happen on low-end devices, usually happening right after joining or a few moments after. I cannot reproduce this anymore due to the fact that i am no longer on a low-end device though.

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#3

Hello, we’ve recently resolved an issue related to particles. It’s very possible the same issue as you saw. Please double check and let us know if it’s still happening.
We’re going to close the issue for now.

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#4

I believe the lighting issues have not been fixed.

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#5

Could you please provide the new screenshots of the issue we still see?

#6

lighting becoming dark - reproduced this yesterday by opening roblox & roblox studio at the same time
i suspect the cause is low memory

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#7

Thanks for confirming! The bug report has been re-opened and is now in our development queue. It will be prioritized accordingly. We appreciate your patience.

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