Liking and Disliking gamepasses does not work on the Website

Bug Reports Website Bugs
#1

Reproduction Steps
Purchase a gamepass (or already owned gamepass) and try to like or dislike. The button will do nothing.
This is the case for all gamepasses. My search engine is Chrome on Windows 10.

Expected Behavior
The gamepass like/dislike should update.

Actual Behavior
Nothing happens. It should like/dislike but this is not the case.

Issue Area: Roblox Website
Page URL: Snack Pack - Roblox (example, any gamepass will not work with this issue)
Impact: High
Frequency: Constantly
Date First Experienced: 2022-02-11 00:02:00 (-06:00)
Date Last Experienced: 2022-02-12 00:02:00 (-06:00)

3 Likes
#2

Thanks for the report! We will fix this as soon as possible.

3 Likes
#3

Any updates on this? It’s been a couple of weeks and this is still broken for literally every user on the site.

1 Like
#4

If we get any word back, is this a similar bug to when people were unable to rate games for about 4 months straight? Unable to Rate Experiences

#5

(Creator of the Experience rating issue thread here),

It does seem like this is a valid issue, almost every new gamepass I’ve come across has had 0 ratings on it, and when you go to rate the gamepass, nothing happens!

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However, I am still able to rate any experience I’ve played! :white_check_mark:

1 Like
#6

I’m just wondering if maybe it’s a similar issue to whatever caused people to be unable to rate experiences, or if this is something completely different.

I’m also unable to like/dislike gamepasses it seems, however this time instead of pretending it goes through it doesn’t even react, so I’d assume it’s something different.

1 Like
#7

Apologies for the delay. The fix will be live in a few days.

2 Likes
#8

I noticed this has been fixed. Thank you for your hard work!

#10