Locked Groups Not Displaying on Mobile Devices

Platform: Mobile
Browser: Safari

Description:
On the Roblox website when accessed via mobile devices, locked groups do not appear on the user’s or other people’s profiles. Additionally, the Groups tab fails to display locked groups that the user is still a member of. This behavior is different from the desktop version of the site, where locked groups are displayed correctly.

Steps to Reproduce:

  1. Log into the Roblox website on a mobile device.
  2. Navigate to a user profile that has locked groups.
  3. Observe that the locked groups are not displayed.
  4. Go to the Groups tab on the an account which is in a locked group.
  5. Notice that the locked groups are missing from the list.

Expected Behavior:
Locked groups should be visible on user profiles and in the Groups tab on the mobile site, consistent with the desktop experience.

Actual Behavior:
Locked groups are not visible on user profiles or in the Groups tab when accessed via mobile. But loaded it in desktop site via safari does display it.

Reproducibility: Always

Screenshots/Video:


(the image above is when the “request desktop site” is pressed on Safari)

(the image above displays the issue being reported on)

Notes:
This issue may affect the user experience for those who access Roblox primarily through mobile devices.

Additionally, the “Request desktop site” does not seem to change it on a user’s profile, please refer to the images below:


For example we can take the group “athletic women appreciation group”, which I joined as a gag until it seemed to have been locked. It should display it as I am still a member of it, but it does not.

Thank you for looking into this issue.

5 Likes

Thanks for the report! We’ll follow up when there’s any update on the issue.

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This was actually a previous bug I ended up reporting in-where not even desktop would respect this, seems the change was never carried over to the mobile UI; which has led to this issue.

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