[MAJOR] Roblox made practically unusable due to extreme bandwidth usage

since around june of last year, roblox has been absolutely chewing through my bandwidth and is causing unimaginably high ping. only ever when playing roblox, which happens in every game (sometimes averaging >10k or maybe even >50k)

heres an image of what my ping was on christmas, which even persisted until around mid-january with pings consistently getting above 20k and often passing 100k, even in one of my own places which only has around 20 parts

image

before june i would only ever max out at around 1-2k ping while the game was loading, and then it would stay between 50-200 depending on server location, and thats with the router im currently using, which ive had since around 2022

for anyone wondering, this is what my wifi speed usually sits at, which is pretty normal considering my routers position and should have zero problem with running roblox

image

i dont have this issue with any other online application like chrome, discord, steam or medal, even with them all open at the same time which uses the same if not more of my network that roblox does when its the only window open, and that has absolutely zero connection issues, so its not a problem with my router

ive even tried a bunch of different ways to fix it to no avail, such as opening ports that roblox uses, running roblox as administrator, granting firewall permissions, even redownloading roblox multiple times. all stuff that doesnt require resetting my entire pc since i dont have an extra usb or hard drive to back up files with yet.

only way to reconnect my router is to alt+f4 roblox. leaving a game can also cause this issue depending on its size/part count or how intensive scripts are on the client from what i can tell

task managers performance tab also has no help since it all seems pretty normal, and i dont think router/home location matter since several people have the same problem, even after moving to houses with better internet quality

system info if that matters:

  • Windows 10
  • NVIDIA GeForce RTX 2060
  • AMD Ryzen 5 2600 six-core processor

I also dont have this problem at all on mobile, even if im sat at my pc which has the problem. even went to roblox support several times to no avail since thats all just automated messages that to my knowledge are never actually having reports read by a real person

i dont even know how to reproduce it, id presume you just play roblox during high activity hours without any ethernet plugged in but thats just a guess

Expected behavior

whats expected to happen:

ping should have a slight jump to somewhere around 1k ping while loading, then go back down to a normal 40-200 (depending on server location) within a minute and have no issues with connection

what actually happens:

ping stays consistently above 3k, often surpassing 10k-50k ping while loading, and often stays above 2-5k for up to 15-45 minutes after loading. once ping goes down, it refuses to drop below 500 for more than 30 seconds at a time, often causing disconnects within 5 minutes of joining or before i even get off the loading screen, also causing my pc to refuse registering every single router around my house including my own for up to 5 minutes, also attempting to disconnect other devices.

A private message is associated with this bug report

2 Likes

actually heres an instance of it happening

roblox closed:

roblox open (for 2 minutes, didnt go below 1k ping):

nah yea i genuinely just cant play roblox at all. been struggling to even open it without it disconnecting my pc for like half a week now. just tried getting into a game and it wouldnt go below 1.7k ping

genuinely so god damn frustrating cause i cant do anything without my internet being turned off

From what I’m seeing, this issue has nothing to do with Roblox itself and more with your computer. In that case there’s not much a Roblox engineer can to do help you with this.

The best advice I can give you is to reinstall Windows. I know you have stated that you don’t have an extra storage unit, but I strongly recommend you go out and purchase a USB flash drive, it’s like $10 in most places, and will most likely fix any underlying issues that are causing this problem.

I’m not seeing any evidence of extreme bandwidth usage. Also, reinstalling windows is more of a nuclear option as it doesn’t tackle the core issue.

What I am seeing is that your wireless solution seems to go kaput when you use Roblox. Different programs interact with your PC (and its hardware/drivers) in different ways, and Roblox may be the coincidental outlier here. If it wasn’t gonna happen for Roblox, it probably would have happened with something else.

I’m assuming as you have said this is a PC, you have a wireless USB dongle for your internet.

I would look into USB-related, and then driver-related, issues, as the physical proximity to the router has not affected your ability to do anything else on the internet.

Here’s a list that might help. Do 1 step at a time, and test if it fixed your issue before moving on to the next step. The order of steps (Starting from the top) are specific as to the amount of change required to your system.

  • Do not plug the WiFi dongle into the PC’s front USB ports.
  • Some motherboards have multiple USB controllers. Read your motherboard’s manual to understand the controller layout and its assigned ports. If you only have 1 controller, skip this step. If you have more than 1, assign 1 purely to the WiFi dongle as to prevent interference.
  • Update your WiFi dongle’s driver.
  • Update your motherboard’s USB driver.

this guy as well as ppl in the replies were having the exact same issue so i have every doubt its my router or internet connection and seeming to be more of a roblox issue, and the last post by the guy who made it said it started to stop slowly which is precisely whats going on with me. there shouldnt be that close of a pattern if its to do with my pc (i also dont know if a have a wireless usb dongle in my pc)

im also planning to get a usb soon-ish so i can upgrade to windows 11 without losing any files that im wanting to preserve and so i dont have to pay the £200 a year in full to keep using windows 10. im also looking at buying an ethernet cable so ill see if that changes anything once i get it

no yea i was tryna help a friend being raided in war tycoon and my ping just wouldnt drop below 1k

perfectly fine the exact moment i alt+f4’d so its 100% a roblox issue

Over 400k ping? That’s actually scary, the most I’ve ever had was like 34k something ping and that was in a game which has absolutely shit optimization