Make confirming a purchase harder

As a Roblox player it is currently too easy to accidentally purchase something while playing Xbox. This is because the same button to activate a GUI or jump is used to confirm a purchase.

When playing with some friends yesterday night, I accidentally bought a developer product in a game because I tried to jump at the same time I accidentally triggered the prompt. This is undesirable and hurts my experience as a player. The purchase button should either be turned off until the prompt is fully loaded and open, or there should be an additional action needed to complete a purchase.

I also encountered a game last night that prompted me to purchase a very expensive developer product whenever I went to go jump, which was very scummy but would have worked had I had that amount of Robux on my account. I reported the game after experiencing that, but I fear it might be an easy way to scam users. Changing the behavior of the purchase prompt would help solve this issue as well.

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I have received multiple reports from Xbox users claiming this exact issue, and requesting a refund. Of course, I have no official way to do refunds so I cannot handle those claims properly.

This should be addressed.

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There’s already a delay (at least, on desktop) between the prompt showing up and the item being purchasable for pretty much this exact reason. Is this not the case on Xbox?

Not from what I saw, no. It might be that it was overlooked because people weren’t being asked to spam click on xbox.

This is something I feel is a decent enough issue to also be something considered for all platforms. It’s pretty easy to accidentally click on that button in some games, especially with a smaller screen. The only major reason I could consider not adding a decent secondary step, or perhaps even a parental PIN for in-game purchases, would be that not having such an option makes it easier to push impulsive purchases.

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