Most of the pages you are attempting to view are pages related to asset configuration / creation, does the account also have those permissions applied to it?
As stated in the report, this is not a group game. It’s a shared game where I have edit permissions, there is no other permission available for sharing games. Just None, Play, and Edit.
I am able to do these just fine on the legacy page
The same shows for engagement and retention. These are some very important metrics I need access to. Thank you. I also can’t make a thread so I’m replying to this instead…
Hi Albie, thanks for reporting this. Sorry about the inconvenience. So far it seems to me like you should be able to see analytics for that experience, yes. Let’s figure out why it’s not working.
Is this happening reliably, every time you load the page, or is it intermittent? Can you let me know about which time period you were trying to load the page?
Are you able to see any data on any of the analytics pages (e.g. /stats) or is it broken this way on all of them?
Are you able to see analytics for any other experiences? Have you ever been in the past?
Have you tried logging out and back in, and maybe also clearing your browser’s cookies?
Hey @pyxfluff, thanks for the update! Here’s what’s happening in your case: since your universe is not owned by a group, there’s currently no way for anyone other than the owner to see analytics for it. We’re considering whether it makes sense to allow that, but for now there is not.
The dashboard was incorrectly showing you the sidebar entry for “User Acquisition”, though (since you can’t see the actual data) and we will change that in the next couple weeks, so the sidebar entry will be hidden for you at that point.
@albiedanoob, in your case, this is a different issue, as you should be able to have access through the group ownership. However, we’re having a bit of trouble seeing your issue on our side.
Can you check if it’s still an issue for you, and let me know what the error message says? In your previous screenshot it says “User does not have permissions on this resource”, but we’ve just made a few changes that may either fix this or change the message for you. Thanks!
Should I open a feature request for this or hold off? I would like to be able to view the analytics, which I’m not currently able to. Maybe a switch would be added to the game’s settings which says something like “Allow collaborators to view game analytics”?
Hi @pyxfluff!
We’ve patched this issue. Thank you for letting us know that Badges was still having the permission issue. Please let us know if you still encounter the problem.
