Roblox is censoring my newly launched game to many accounts. Both <13 and >13. This game was launched Friday and not only did I sink money into ads, I sunk a ton of time and resources into hyping a launch for the game which “happened” this past Friday evening.
I come to learn days later than many accounts cannot even click Play. They’re barred from entering. With zero transparency to the developer. I had to learn from word of mouth from nearby friends and replies on Twitter days after release. I am so disappointed.
Expected Behavior
Games should never be censored to large audiences without transparency to the developer. Time and money was lost.
Actual Behavior
The game is censored with no communication to the developer.
Issue Area: Roblox Website Page URL:*New!* Star Quest [Marble Rider] - Roblox Impact: Very High Frequency: Often Date First Experienced: 2022-11-18 00:11:00 (-07:00) Date Last Experienced: 2022-11-28 00:11:00 (-07:00)
This is really weird. The game is literally just marble physics? Roblox will probably (hopefully) fix this soon - but it’s extremely odd regardless. Do you have any ideas why this may be happening?
Roblox account restrictions flagged the game, or so it appears. Short term solution will be for the user to disable this feature on this account. I recommend contacting Roblox support regarding this issue as it seems to be an automated thing rather than a setting that the developer can enable.
You could also try emailing in to see if this is the case, which I do recommend as unfortunately there is not much other that you can do at this moment in time.
I believe, if this is not a bug, as of recently, new games aren’t allowed to advertise for a long, unknown set period of time as I’ve seen this before with another dev who brought it up to me. New experiences have also been hidden from the Continue Playing section in the last few weeks, but I think this may have been reverted (?)
It’s similar to how users have to be in group for at least 2 weeks before getting payouts. Not explained until you actually get to the payment screen and realise you have to wait.
If this is the case, it’s shocking that there is no notification of warning to devs about this even in the ad creation workflow.
Dread to think how much Robux has been wasted on ads like this.
Imagine being a young kid who has saved up all their money to drop ads on their game and it’s all in vain.
Horrific, I hope you get compensated. Roblox keeps dropping the ball when it comes to developer communication, there’s so much arcane bullshit on this platform you only find out by fucking up.
E.g. game icons are wiped and have to go through moderation when you upload a new one, game and asset titles and descriptions get re-filtered and can block the whole thing if you dare update a single word, you can’t get paid from a group until two weeks pass after join, advertisements and sponsorships are barely shown to anyone and go through redesign at the drop of a hat, etc.
I’ve been running into a similiar issue in my experiences but that’s most likely because they’re not eligible to fill out the form. I really can’t tell if this is a bug or if it’s intentional
Will the developer(s) recieve compensation for this issue? By the sounds of it, @asimo3089 ‘drained thousands of robux’ into this project for an issue on your end.
Honestly at this point I don’t care for the Robux. I just want to see this resolved. If it’s a feature, this is malicious to smaller creators. I got started on Roblox in 2009 thanks to excellent discovery. Everybody should have an equal chance when launching their game.
Hoping it’s just a bug, but won’t set my expectations too deep anywhere!
Hi LateNightDiner, thank you for checking in on this! Do you have a ballpark on how soon this will be resolved? I’m looking to re-launch the game with a “Grand Re-Opening” party to hopefully give this game the launch it deserves. I won’t take any dates you give me as a promise.
I’ve for now taken the game private until it becomes discoverable.
Would you be able to share a rough ballpark for when this bug started? Would be curious to see if it lines up with some discovery trends with my experiences.
The same exact thing seems to have happened to my game where there are many people complaining that they’re unable to play, glad to see that I wasn’t the only person having this issue. Fingers crossed that Roblox resolves this issue soon!
