Time of this report: 07/07/2024, 15:21:30
Machine name: MATTHEW
Machine Id: {9CF22B26-928A-4278-A673-C603524AAED0}
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7D41
BIOS: 2.91 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i7-13700KF (24 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32628MB RAM
Page File: 34791MB used, 5611MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Hey! Thank you for the quick response
Apparently I’m sending too many requests, but I assure I did not spam refresh or anything of the sort, it’s just happening by using it normally.
For the avatar page it’s the same reason:
Though I now understand why it happens, it’s due to me using a VPN. After disabling my VPN I was able to browse the Marketplace normally.
Not too certain if any change will be done to prevent this issue, but at least we found the root cause.
Do you have a VPN on by chance? This tends to be a common issue for VPN users
Edit: Didn’t finish reading your message, oops. Guessed it
This would be nice, but I’m pretty sure the issue is these IPs are being used by heaps of people at once and it’s nearly impossible to implement adequate rate-limiting that’s not IP-based, so they kind of have no choice. Are you using a free VPN by chance? If it’s paid, sometimes you’ll have a dedicated IP that isn’t used by other people, so you might have a chance there. If not, there’s probably nothing you can do other than turn it off.
My VPN is paid but offers a Dedicated IP for an additional fee. I actually did not know this and I’m glad you told me.
I completely understand as to why I’m getting rate limited on the website, I now wonder why I’m not rate limited on the app because the VPN I’m using is not via a Chrome Extension but rather an app on my pc.
Hmm. Have you tried browsing the catalog on the app at a time when you’re getting rate limited by the website? It should theoretically show an error, just maybe not in the same form. I’m pretty sure both the website catalog and the in-app catalog call the same APIs (with the same rate limiting, obviously), but I might be wrong.
Pls do not use a VPN when accessing our website or using our app. We treat traffic from VPNs very differently and thus they are assigned a very low budget before getting throttled. I don’t think you are spamming our servers with a lot of requests in a short window of time, it’s just the threshold is very low to begin with.