[UPDATE]
When we delete enough of the lights in the room the bug no longer occurs, so it is likely related to too many lights being used in the area.
[ORIGINAL POST]
A MeshPart semi-transparent dome sitting at the top of a room in our game is not fully rendering. We are not aware of this issue occurring with any other Models/Meshes in either our live game or Studio.
Correctly loaded dome, viewed from above:
Correctly loaded dome, viewed from player height:
Bugged dome, viewed from below at the player’s height:
REPRODUCTION:
This bug can be reproduced in Studio by moving your camera below the floor of the room and then the center of the Mesh Dome will disappear. Once partially gone, the Mesh will not fully render until you move your camera about 3/4 of the way to the top of the room. As a player, it can also be reproduced about 50% of the time by walking out of the room and then walking back and looking up.
We tried:
- Turning off Streaming Enabled in the Workspace
- Removing the Texture on the Mesh
- Creating a new Mesh Dome from scratch
- Unchecking the “double-sided” property
- Changing the Model LOD to Disabled
- Changing the RenderFidelity to Precise
- Turning off CastShadow for the Mesh
This bug occurs in both Studio and in the live game for >50% of players.