Microsoft Store App Crashes After Purchase

When buying Robux from the Microsoft Store version of Roblox, if you attempt to purchase something, even if you cancel, the application will crash immediately after clicking “OK” or a similar button on the pop-up informing you that your purchase has been successful or unsuccessful.

Reproduction Steps

  • Open Roblox (The one on the Microsoft Store)
  • Click the Robux icon to get to the buy Robux page
  • Click on a Robux package
  • Cancel or Buy the product
  • When the prompt below appears, click OK, and then the app will crash.


A prompt indicating that the transaction has not been processed.


The purchase Robux page.

System Information

  • CPU: 12th Gen Intel(R) Core™ i5-12400
  • GPU 0: NVIDIA GeForce RTX 3060
  • GPU 1: Intel(R) UHD Graphics 730
  • Memory: 16.0 GB

Expected behavior

I expect to be redirected back to the Robux page.

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Thank you for the report. We have assigned to our team for further review. This is an acknowledgement message.

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Our team is actively working on this and once resolved, we will share an update. Thanks for your patience!

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