Microsoft Store App Crashes After Purchase

Bug Reports Roblox Application and Website Bugs
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When buying Robux from the Microsoft Store version of Roblox, if you attempt to purchase something, even if you cancel, the application will crash immediately after clicking “OK” or a similar button on the pop-up informing you that your purchase has been successful or unsuccessful.

Reproduction Steps

  • Open Roblox (The one on the Microsoft Store)
  • Click the Robux icon to get to the buy Robux page
  • Click on a Robux package
  • Cancel or Buy the product
  • When the prompt below appears, click OK, and then the app will crash.

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A prompt indicating that the transaction has not been processed.

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The purchase Robux page.

System Information

  • CPU: 12th Gen Intel(R) Core™ i5-12400
  • GPU 0: NVIDIA GeForce RTX 3060
  • GPU 1: Intel(R) UHD Graphics 730
  • Memory: 16.0 GB

Expected behavior

I expect to be redirected back to the Robux page.

1 Like
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Thank you for the report. We have assigned to our team for further review. This is an acknowledgement message.

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Our team is actively working on this and once resolved, we will share an update. Thanks for your patience!

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Hi, Warlik. Are you still experiencing this issue?

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Hey there! I’ll check when I can but currently I don’t think I have any Microsoft credit on m my account. So I’ll get back to you as soon as I have an update.

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Hi, Warlik. Any updates on this?

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Since there’s been no updates on this, I’m going to close this particular bug report. If you have any experiences like this again, please post again and I will be there to help.