Moderators Refuse to Take Down Scam Games: Roblox Violates DSA Regulations

Bug Reports Roblox Application and Website Bugs
,
1

Roblox moderators have consistently failed to remove scam games despite clear and repeated violations of the platform’s Terms of Service. A notable example is the game “Korblox & Headless Obby [FREE UGC]” which deceptively promises players free limited, offsale Roblox items that it never provides. This game has astonishingly reached a concurrent player count of 10,000, features prominently on Roblox’s charts, and is generating millions of Robux without facing any moderation or penalty.

I have exhausted multiple reporting channels without seeing any meaningful action taken. Reports submitted through Roblox’s Report Abuse tool, both via the website and directly in-game with attached screenshots, have never once succeeded in removing a scam game. Similarly, Digital Services Act (DSA) reporting has proven ineffective–on a good day, maybe 1 out of 10 reports on these kinds of games will be accepted by a moderator who knows what they’re doing, whereas previously, all reports on these games were accepted. Most DSA moderators now ignorantly refuse to follow established precedent, possibly due to recent changes to the DSA system.

Allowing these scam games to continue operation is not only negligent but also illegal under the European Digital Services Act. Specifically, Roblox is violating Article L121-1 of the French Consumer Code (Code de la consommation), which strictly prohibits deceptive commercial practices, especially those targeting minors online.

A bandaid solution (simply taking down the games and considering the issue resolved) will not suffice—moderators, particularly those responsible for ensuring DSA compliance, urgently require comprehensive retraining. They must learn to accurately evaluate game titles, descriptions, and thumbnails for clear evidence of deceptive intent. Historically, DSA moderators reliably removed these games, but their effectiveness has dramatically declined with recent policy and operational changes.

Additional examples of similar scam games include:

I suggest swift action is taken here, as DSA moderators denying this kind of content when reported is illegal on Roblox’s part. I could include much more detail here but I don’t have the morale to based on how moderation engineers have handled my previous reports. Let me know if further info is needed here or via PM.

A private message is associated with this bug report

20 Likes
2

Seems a few of these games have now been removed! I’d appreciate an engineer response to this report, detailing whether long-term improvements are being made to improve moderation and report acception rates with these kinds of experiences.

2 Likes
3

Hey what’s up @bvetterdays, this is something we’re actively working on but I don’t have any details to share at this moment. Appreciate your patience - I know this is important to you and there’s a bunch of stuff coming that hopefully will address some of your concerns.

3 Likes
4

top results for Korblox… smh

IMG_0110
IMG_01101170×1878 445 KB

IMG_0111
IMG_01111170×1905 417 KB

1 Like
5

Even worse with dominus though. Some of them are just undetected copy straight from original which cause many childrens to be scammed.

image
image1202×494 130 KB

3 Likes
6

@FastMagpie277 @MagicLuau Although similar in severity, these are different issues to the one I reported, worked on by different teams. Consider bumping these reports related to these issues:

2 Likes
7

I’m assuming you guys manually moderated the ones I originally reported here, so I’ll link an additional one that’s popped up recently as well:

2 Likes
8

It’s not the first time DSA reports (and legal matters in general) haven’t been taken seriously (see: that one user with a sexual name + bio + outfit staying up for weeks after several seperate users sending in DSA reports)

You could argue that the DSA moderators require training, but people have been begging for the regular onsite moderators to require training for 10+ years and look how far that’s gone (spoiler alert: they’re objectively worse by a measurable margin than they were 10 years ago)

I doubt this is going to be fixed any time soon. Just send in a new report whenever a previous one gets mishandled.

1 Like
10

That will never end

{388C3E4D-5B2C-4B31-A4BC-CDF2E1EFF83B}
{388C3E4D-5B2C-4B31-A4BC-CDF2E1EFF83B}1083×529 98.8 KB

They will keep getting reuploaded just like these ones aswell lol

1 Like
11

These ones are very likely to be taken down on report. My issue is more so relating to the ones that promise highly sought after Roblox accessories like headless and korblox, as moderators turn a blind eye to these ones.

If you really want, you can send me a few links to those games and I’ll see what I can do about them

1 Like
12

I remember a YouTuber made a satirical free Robux and he was banned for it, yet these cash-grabs stay up. :sad:

1 Like
13

Just want to highlight that the reuploaded dominus thing is bad, but also that it’s a cause of ROBLOX, traders and UGC creators. There’s no “everyone’s happy solution” to this, because at some point, some where, someone gets left in the dark.

Dominus items are overpriced ($3,000 USD or higher, usually higher, for developers - considerably more for end users buying legitimate robux) and buying one requires a user missing almost all common sense in these times (especially considering world economy factors). Valkyrie items are also in a similar boat due to the same trading “prestige”.

ROBLOX released a system (Limited Items) back when they were a cool idea, before UGC hats were probably a real consideration. Traders and developers took this system, aided in it’s growth and kept values relatively well tracked (websites like Rolimon’s, and places like Trade Hangout). This system has also been abused and misused for scamming and money laundering (either of illegally obtained ROBUX, or other revenues), and has frequently been a target of price manipulation and bubbles - which we only got better at observing in it’s later life.

UGC creators (not all, but a very notable amount) are preying on young audiences who aren’t aware of the platform’s history, nor that official limited items from pre-2022 are only found to be created by the ROBLOX account. They push knockoff items, duplicates of ROBLOX items and others into the system so that they can earn more money from kids who don’t know better, or people who don’t care and want to look like they own the real item. Some take their time and try to create something as a derivative or try to recreate the old items in different styles (i.e. cardboard dominus, 8-bit dominus).

And at the bottom line: ROBLOX earns money too. ROBLOX makes money from each and every UGC item, directly from the purchase of ROBUX and indirectly from taking ROBUX out of the economy with the existing UGC. They win the most out of the UGC items being up and around, even if they lose consumer trust due to fakes and knockoffs. But, in this, ROBLOX doesn’t have enough avenues to act and revert.

They remove the offending UGC? A lot of people get refunds, but they also get upset that an item they may have loved was removed.

They let the offending UGC stay? People who hate clones, and frankly high-value item traders, will continue to complain.

So what if they remove the offending UGC and create affordable derivatives of their own for the masses? It costs to have a 3D Artist work on an asset like this. And while it solves the problems of making money, giving kids an item that they could like, and removing ROBUX from the economy. It doesn’t solve the trading issues brought by Traders. They want to trade limited items, they want to trade limited items that are of a notable and sought-after series. Releasing a non-limited Dominus that anyone can obtain for a long period of time devalues the ability to trade or sell limited items for the series because it now may take longer to do to find a prospective, legitimate buyer who wasn’t put off due to the non-limited Dominuses.

An example of the last solution but pre-UGC is the Violet Valkyrie. They made an item that anyone can technically obtain. They can wear it and they take out 50,000 ROBUX ($149.99 based on DevEx, more for others). It has lead to it’s own issues in the years since though. And now it’s also ironically a victim to UGC duplication because it costs too much for young audiences.

ROBLOX created a self-fulfilling trap. They didn’t mean to damage the ecosystem (no developer ever wants that). They didn’t think through the decisions, and they ironically benefit from it staying up more than they do from solving it. This entire UGC duplicates fraud is a byproduct of decisions made from 2007 to 2025, each one either complimenting or contradicting the last decision(s) and next decision(s).

The situation isn’t unsolvable, but someone’s going home more hurt than happy from any solution.

14