Molte - Job Information

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Job Information
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:arrow_backward: Return to the Company Guidebook.

:memo: Are you curious about how each role and department at Molte works together to keep everything running smoothly? This document provides an overview of every department’s responsibilities and details about each role. If you have questions about a particular department or want to learn more about a role that interests you, refer to this document!

:green_book: | Guest & Employee Roles β†’

  1. π—‘π—’π—§π—˜π—— π—–π—¨π—¦π—§π—’π— π—˜π—₯ = A special title awarded in recognition of members who have gone above and beyond throughout their time with us; whether they are long-time contributors, retired management, or luminaries in the industry.

  2. 𝗧π—₯π—”π—œπ—‘π—˜π—˜ = Congratulations on completing your application! You’re now one step closer to joining our restaurant team. Keep an eye out for orientation sessions at the Training Hub, where you’ll learn all about our processes and get fully prepared for your role.

  3. π—•π—œπ—¦π—§π—₯𝗒 𝗔π—₯π—§π—œπ—¦π—”π—‘ = Congratulations on completing Orientation! You’re now officially ready to work behind the counter, where you’ll earn BistroBux and accumulate points towards your next promotion. We can’t wait to see you put your new skills to workβ€”welcome to the team!

  4. π—π—¨π—‘π—œπ—’π—₯ 𝗔π—₯π—§π—œπ—¦π—”π—‘ = The next level of artisan, keep earning points!

  5. π—¦π—˜π—‘π—œπ—’π—₯ 𝗔π—₯π—§π—œπ—¦π—”π—‘ = The final level of artisan.

  6. π—§π—˜π—”π—  π—Ÿπ—˜π—”π—— = The final level of the employee ranks, with seniority in the Kitchen, Team Leads are responsible for overseeing employee workflow in the absence of management. They coordinate tasks, provide guidance, and maintain clear communication between higher management and frontline employees.

:orange_book: | Middle Management β†’

  1. 𝗧π—₯π—”π—œπ—‘π—œπ—‘π—š π—”π—¦π—¦π—œπ—¦π—§π—”π—‘π—§ = Training Assistants (TA’s) are responsible for assisting with Orientation and making sure that artisans have a thorough understanding of Kitchen operations. They also ensure everyone customers and management alike conform to the Code of Conduct by upholding and enforcing the restaurant’s rules and regulations.

    • The maximum amount of members is 15.

  2. π—¦π—¨π—£π—˜π—₯π—©π—œπ—¦π—œπ—‘π—š π—§π—˜π—”π—  = Supervisors (ST’s) are responsible for overseeing the restaurant. They provide guidance, coordinate workflow, and serve as a communication bridge between upper management and frontline employees.

    • The maximum amount of members is 12.

  3. π— π—”π—‘π—”π—šπ—˜π— π—˜π—‘π—§ π—§π—˜π—”π—  = Managers (MT’s) are responsible for overseeing day-to-day operations at the restaurant and providing guidance to both ST’s and TA’s. They play a key role in recruitment & retention, setting goals and strategies, and resolving conflicts. Additionally, Managers have access to administrator-level commands, allowing them to take action in emergencies.

    • The management team has 2 corresponding Executive Leads.
    • The maximum amount of members is 10.

  4. π—”π——π— π—œπ—‘π—œπ—¦π—§π—₯π—”π—§π—œπ—’π—‘ π—§π—˜π—”π—  = Administrators (AT’s) are tasked with the highest level of in-game authority at the restaurant. They are responsible for reviewing and managing all tickets, swiftly responding to any in-game situations, and enforcing the Code of Conduct across employees, management, customers, and guests. By ensuring a safe, welcoming environment and overseeing operational consistency, they handle escalated issues and emergencies effectively.

    • The management team has 1 corresponding Executive Leads.
    • The maximum amount of members is 5.

:closed_book: | Departmental Managerial Oversight β†’

  1. π—–π—›π—œπ—˜π—™ 𝗦𝗧𝗔𝗙𝗙 π—’π—™π—™π—œπ—–π—˜π—₯ = CSO’s oversee Molte’s employment department, ensuring effective recruitment, retention, and overall staff development. Staff Officers organize all Training Hub events and handle any ranking tasks related to these sessions. Additionally, CSO’s are in charge of promoting employees who have earned the required points via tickets/in-game.

    • The employment team has 1 corresponding Executive Leads.
    • The maximum amount of members is 8.

  2. π—–π—›π—œπ—˜π—™ π—₯π—˜π—Ÿπ—”π—§π—œπ—’π—‘π—¦ π—’π—™π—™π—œπ—–π—˜π—₯ = Relations Officers (CRO’s) are responsible for establishing and maintaining affiliations and business partnerships. They coordinate with affiliates, plan group events, and create all necessary documentation to formalize partnerships with external organizations. As the key point of contact for Molte’s external communications, CRO’s ensure seamless collaboration and communication with business partners.

    • The maximum amount of members is 5.

  3. π—–π—›π—œπ—˜π—™ π—’π—£π—˜π—₯π—”π—§π—œπ—‘π—š π—’π—™π—™π—œπ—–π—˜π—₯ = Chief Operations Officers (COO’s) oversee Molte’s operational resource department, ensuring that sessions are regularly hosted and events are staffed appropriately. In addition to establishing operational standards and policies, COOs guide staff training initiatives, monitor performance metrics, and quickly address any issues that arise.

    • The operations team has 1 corresponding Executive Leads.
    • The maximum amount of members is 5.

:notebook_with_decorative_cover: | Senior Management β†’

  1. π—˜π—«π—˜π—–π—¨π—§π—œπ—©π—˜ π—Ÿπ—˜π—”π—— = Executive Leads oversee and manage their respective departments, forming the executive branch of Molte’s Senior Management. They operate under the guidance of the Chief Executive Officer, ensuring each department adheres to company standards and contributes to Molte’s overall success.

    • There can only be a total of 5 Executive Leads at one given time.
      Administration x1, Management x2, Staff x 1, Operations x1.

  2. π—–π—›π—œπ—˜π—™ π—˜π—«π—˜π—–π—¨π—§π—œπ—©π—˜ π—’π—™π—™π—œπ—–π—˜π—₯ = Chief Executive Officers (CEO’s) lead the Executive team by ensuring proper organization, management, and execution of in-game events at the restaurant and the Training Hub. They also advise the Presidency on projects across various departments and help streamline both the application and recruitment processes within the management structure. CEO’s are invaluable to management of all managerial departments.

    • The maximum amount of members is 2.

  3. 𝗕𝗒𝗔π—₯𝗗 𝗒𝗙 π——π—œπ—₯π—˜π—–π—§π—’π—₯𝗦 = The Board of Directors (BOD) serves as a figurehead body within Molte’s Senior Management, offering strategic oversight and support for major projects and events. They assist with bug testing and development efforts, collaborate with various teams to ensure alignment on objectives, and keep the Presidency informed about milestones.

  4. π—©π—œπ—–π—˜ 𝗣π—₯π—˜π—¦π—œπ——π—˜π—‘π—§ = A junior figurehead of the Molte Presidential body.

  5. π—˜π—«π—˜π—–π—¨π—§π—œπ—©π—˜ 𝗣π—₯π—˜π—¦π—œπ——π—˜π—‘π—§ = A senior figurehead of the Molte Presidential body.

  6. 𝗣π—₯π—˜π—¦π—œπ——π—˜π—‘π—§ = Owner of Molte.

:fork_and_knife: Thank you for reading Molte’s Job Information document! We hope it provides valuable insight into our job descriptions and helps you determine where you’d like to apply or focus your efforts. Keep in mind that many roles overlap, so not every task is listed under each position.

Best Regards, endotonix.
:date: Last Updated on 12/29/2024 (MM/DD/YY).

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