My verified email got unlinked from my account, due to which I can't regain access by resetting password

My email was randomly removed which prevents me from resetting the password on some of my accounts

Expected behavior

→ It should be sending me the password reset mail on the email account that I used to create the roblox account with.

A private message is associated with this bug report

1 Like

Duplicate. Here’s one that is more original:

that one won’t allow new comments.

This is still a persistent problem

4 Likes

Can someone from roblox staff help please, its really depressing to see those same replies from Roblox support on mail, they arent even checking anything

Happened to my group holder account which holds game assets and all my group funds. I just got an email back from Roblox and they said I needed proof of ownership and a picture of any robux purchase but I’ve never bought robux on that account.

This is really frustrating.