My email was randomly removed which prevents me from resetting the password on some of my accounts
Expected behavior
→ It should be sending me the password reset mail on the email account that I used to create the roblox account with.
A private message is associated with this bug report
Duplicate. Here’s one that is more original:
that one won’t allow new comments.
This is still a persistent problem
Can someone from roblox staff help please, its really depressing to see those same replies from Roblox support on mail, they arent even checking anything
Happened to my group holder account which holds game assets and all my group funds. I just got an email back from Roblox and they said I needed proof of ownership and a picture of any robux purchase but I’ve never bought robux on that account.
This is really frustrating.
Still haven’t got any help from Roblox staff 
Its been more almost 2 weeks I’ve been facing this issue and Roblox support is giving me “unfortunately, we don’t have enough information to verify the ownership of this account” ???
They are removing emails from players account by themselves and then they are saying not enough proof very very sad and disappointing
please please help
Trying to get help from roblox support again and if possible staff too.
