Isn’t posting bugs on behalf of someone else not allowed? Especially in account-specific matters like this, I don’t think it would slide although I wish that was the case, they will probably just have to wait to be accepted
I thought it was posting on behalf of NON-FORUM MEMBERS, due to them not being able to respond and give details. I can’t find this rule anymore though anyways.
- You may not post on behalf of non-Developer Forum members in any category except for the Bulletin Board.
This is all I found relating to it for now, and he’s a member so…
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In that case I suppose either way there wouldn’t be any downside to trying it, not like they’ll dismiss the bug report on the actual person’s behalf because it was previously reported from someone else
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Well, I did a quick research on you for a few minutes to see what might have potentially led to your account termination, and honestly, the results didn’t surprise me.
I see that you uploaded assets from the game Deepwoken to the catalog and made a profit from it.
I found several items in your catalog under your account that belong to the Deepwoken game: Catalog - Roblox
From the descriptions of those items, I discovered your group, and both the items in your group and the group itself seem to be directly copying Deepwoken’s intellectual property: Deepwoken Products - Roblox
I also noticed that in multiple places, you’ve written: “If you are a Deepwoken owner/developer and wish for a takedown of this group, simply message realborgor on the blue and white app.”
That’s not how copyright works. You can’t profit from their content unless you’re authorized, and there are even legal consequences for it. The logic of making profit until the intellectual property owner notices it doesn’t apply—you need to get permission first.
Honestly, this seems like a valid reason for a ban. It looks like unauthorized use of intellectual property, and based on your statement, it’s clear that you neither notified the content owner beforehand nor obtained their permission. Though, clarification might still be needed—you could have violated the rights of other people as well.
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More than likely, Roblox did the ban without waiting for IP holder to file a complaint. That would explain the initial ban of IP infringement and later changed to exploiting since it would involve using a client hack to copy those assets. 
Who exploits on a verified account 
Waste of my time.
The appeal response given and the lack of IP infringement information/details is still a very huge problem, regardless. Regardless of if he exploited or not, is this the standard we’re really setting for moderation? Suppose somebody unrightfully gets terminated for IP Infringement and recieve no information in assisting the appeal.
After all, if you don’t know what IP you even infringed upon, how could you appeal it?
This, plus the recent issue of random, confusing terminations isn’t really a good look. (See this topic, and my response to it)
The fact they give that reason, cannot tell you what the specific violation was, and then they change the reason completely, shows that Roblox has not stopped their “daily ban quota” requirement despite facing a lawsuit that exposed them for doing exactly that. I am very sorry to see that this happened to you.
Hopefully this issue will be resolved for you, but the unfortunate reality and expectation is that unless someone with a big following/platform showcases this, Roblox does not care a single bit and will not fix their wrongdoing under any circumstances.
Best of luck.
EDIT: After seeing some of the replies to this thread showing that there was Deepwoken content published without the creators consent, I retract some of my previous statement. Screenshots do not tell the whole story but after seeing some of the screenshots posted by one of the other users on this thread there does seem to be some wrongdoings. However, Roblox needs to specify the content that was moderated and say that the creator of it reported it next time instead of being vague for no reason because it can lead to threads like this, where usually it seems the user being banned is right.
I agree and I want to be on OP’s side, but it seems some important info was left out to obtain our sympathy. I don’t judge, maybe OP has an agreement with Deepwoken that we are not aware of, but I’ll wait for the OP to respond for patients and wisdom reasons.
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It being a valid ban or not is completely irrelevant to the current situation, the lack of detail provided as to the IP infringement makes absolutely no sense to me. Also the fact that they didn’t take down the group and the assets are still onsale makes me think that there’s more to it than IP infringement.
I can answer this one, sometimes Roblox won’t take them down as a precaution. What if OP succeeded on the appeal, then they could claim damages for lost sales? It is more lawyer stuff than a moderator showing mercy.
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When they take down an asset for IP Infringement they normally give three strikes, no? Also, don’t they normally take said asset down aswell if it’s a single asset? It feels strange to not take it down for groups alone.
If not, yeah, you’re right. I’ve always remembered a three strike system for this though.
Remember that moderation isn’t binary. It’s possible moderation is making mistakes and OP is also violating TOS. 
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Yes, there’s a 3 strike system which is automatic.
The weird thing is that the moderator didn’t use the automated system for DMCAs, they wrote a custom note (it isn’t the one you get via the automated system) and gave a termination right away (unless OP had strikes before)
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imagine if someone uploading roms was like “if you are a nintendo employee and wish for a takedown simply message me via email”, there is no get out of jail free card
You’d know all about unauthorised use of intellectual property, wouldn’t you
Honestly, regardless of the actual internal reason for this situation, the vague ban reasoning + support lying about the reason when asking/appealing definitely needs to be brought up.
It’s not good when someone gets banned for objectively nonsense reasons.
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You’re crazy if you think they would treat those two situations the same because there’s clearly a huge difference between them.
Moving on, that reason wasn’t nonsense. Roblox takes IP infringement seriously and terminates accounts after certain violations. This isn’t something new or specific to the past few days. In this case, it looks like a staff member manually took action, as it’s clearly a case of unauthorized use of assets from another studio’s game.
It’s already obvious what they did, so even if support gives a different reason, you shouldn’t miss the fact that the case wouldn’t change at all. Considering the note was written manually, everything is probably over for that account.
We are currently going off assumptions that the deepwoken items were the reason.
As far as the user themselves is concerned, there is no actual reason for the ban to be in place. They were never given any actual proof or reasoning for them breaking that rule.
Additionally, as mentioned by others further up, there is still a 3 strike system in place for DMCAs and such.
If this ban was a true DMCA takedown, the ban reason would not only be different but would also state that OP isn’t allowed to create new accounts. (source: had a termination from a false third strike DMCA in the past)
You said, but there actually is, and I believe I’ve covered it sufficiently in my two replies. I literally proved “unauthorized use of intellectual property” with screenshots, so I won’t explain it again. Sure, it’s not definitive, but there is a reason.
This is simply not true, and it was something that was removed from Roblox’s Terms of Use years ago. However, if you have more to add on this, I’d be interested to hear it.
Also, there isn’t a “DMCA takedown” here—it’s explicitly stated as “unauthorized use of intellectual property.” If someone had filed a DMCA, it would have been handled differently; the ban would have explicitly mentioned a DMCA takedown, and the items would have been removed.
Plus, they’ve already proven it’s unauthorized use themselves with: “If you are a Deepwoken owner/developer and wish for a takedown of this group, simply message realborgor on the blue and white app.” Anyone reading that can easily tell they didn’t have permission.
The account deletion reason is valid and should remain so. The staff here should see the above evidence and not take any further action.
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The current argument isn’t about if the ban was justified or not; It’s about the lack of details given for the ban, and the fact that the moderator refused to tell what IP was infriged and who the IP holder is.
Suppose a similar situation happens to a completely innocent player with no voice in the community? Knowing Roblox, there is a surprisingly high chance of that already.
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Yeah, I was just sharing all these replies to address this clueless behavior, not everything is as rainbow and sunshine for them as you might think, and it should be prevented from being presented that way.
They are well aware of this themselves, and it hadn’t been mentioned anywhere in the thread, so it needed to be said.
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