When they take down an asset for IP Infringement they normally give three strikes, no? Also, don’t they normally take said asset down aswell if it’s a single asset? It feels strange to not take it down for groups alone.
If not, yeah, you’re right. I’ve always remembered a three strike system for this though.
Remember that moderation isn’t binary. It’s possible moderation is making mistakes and OP is also violating TOS. 
Yes, there’s a 3 strike system which is automatic.
The weird thing is that the moderator didn’t use the automated system for DMCAs, they wrote a custom note (it isn’t the one you get via the automated system) and gave a termination right away (unless OP had strikes before)
imagine if someone uploading roms was like “if you are a nintendo employee and wish for a takedown simply message me via email”, there is no get out of jail free card
Honestly, regardless of the actual internal reason for this situation, the vague ban reasoning + support lying about the reason when asking/appealing definitely needs to be brought up.
It’s not good when someone gets banned for objectively nonsense reasons.
You’re crazy if you think they would treat those two situations the same because there’s clearly a huge difference between them.
Moving on, that reason wasn’t nonsense. Roblox takes IP infringement seriously and terminates accounts after certain violations. This isn’t something new or specific to the past few days. In this case, it looks like a staff member manually took action, as it’s clearly a case of unauthorized use of assets from another studio’s game.
It’s already obvious what they did, so even if support gives a different reason, you shouldn’t miss the fact that the case wouldn’t change at all. Considering the note was written manually, everything is probably over for that account.
We are currently going off assumptions that the deepwoken items were the reason.
As far as the user themselves is concerned, there is no actual reason for the ban to be in place. They were never given any actual proof or reasoning for them breaking that rule.
Additionally, as mentioned by others further up, there is still a 3 strike system in place for DMCAs and such.
If this ban was a true DMCA takedown, the ban reason would not only be different but would also state that OP isn’t allowed to create new accounts. (source: had a termination from a false third strike DMCA in the past)
You said, but there actually is, and I believe I’ve covered it sufficiently in my two replies. I literally proved “unauthorized use of intellectual property” with screenshots, so I won’t explain it again. Sure, it’s not definitive, but there is a reason.
This is simply not true, and it was something that was removed from Roblox’s Terms of Use years ago. However, if you have more to add on this, I’d be interested to hear it.
Also, there isn’t a “DMCA takedown” here—it’s explicitly stated as “unauthorized use of intellectual property.” If someone had filed a DMCA, it would have been handled differently; the ban would have explicitly mentioned a DMCA takedown, and the items would have been removed.
Plus, they’ve already proven it’s unauthorized use themselves with: “If you are a Deepwoken owner/developer and wish for a takedown of this group, simply message realborgor on the blue and white app.” Anyone reading that can easily tell they didn’t have permission.
The account deletion reason is valid and should remain so. The staff here should see the above evidence and not take any further action.
The current argument isn’t about if the ban was justified or not; It’s about the lack of details given for the ban, and the fact that the moderator refused to tell what IP was infriged and who the IP holder is.
Suppose a similar situation happens to a completely innocent player with no voice in the community? Knowing Roblox, there is a surprisingly high chance of that already.
Yeah, I was just sharing all these replies to address this clueless behavior, not everything is as rainbow and sunshine for them as you might think, and it should be prevented from being presented that way.
They are well aware of this themselves, and it hadn’t been mentioned anywhere in the thread, so it needed to be said.