New Feedback Dashboard - See Detailed Feedback from Your Community

I’d like to see memory amount and maybe CPU clock speed (or model)! Maybe device name if that is a property you can read.

6 Likes

One more thing: Would love to see my feedback automatically translated. Maybe 30% of our feedback is not english and requires a google translate tab. Thanks!

Edit: Looks like this is on the way, thank you!

9 Likes

This is very cool. It would be great if users who have been banned with the official Ban API could not change their vote after the fact.

2 Likes

Another idea as I sort through my first wave of feedback (This feature is wonderful!)

Let me save specific feedback, and even allow me to respond to specific feedback while keeping their anonymity. Would love to address a problem and somehow alert them that we’ve taken their feedback. Perhaps they’d switch their downvote to an upvote.

Killer feature guys. This is life changing.

12 Likes

Are there any plans to allow <13 players to submit specific feedback? While I’d imagine they can’t include detailed comments for safety reasons, it’d still be useful if they were able to select from a list of pre-written reasons on their vote.

3 Likes

I think one of the oldest forum threads I managed to dig up was from like 2017 (link). Been a long time coming! Let us know how things feel when the AI summaries launch, funny enough we actually explored some lighter non-AI solutions like a word cloud or common keywords count

2 Likes

Definitely seems like a feature for the near future!

2 Likes

Another request: Please add the feedback comments to the exportable CSV file button. Would love to toss this file to ChatGPT and have AI summarize 1000s of ratings concisely with the biggest items to attack first. For now, I am happily reading all of these page by page. :heart:

10 Likes

Please add a button like “Translate to [language]” under the feedback text as do the comment sections of YouTube have!
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(image from here)

Unlike auto translate, this allows us to keep the original user content while being able to quickly view the translated content

6 Likes

This update deserves a trophy or perhaps an entire monument commemorated by a 10-mile parade and a month-long feast. I’d love to shake the hand of every individual involved in its fulfillment.

5 Likes

I heavily agree with this. Being able to reply to feedback comments would greatly improve the connection between developers and their communities.

1 Like

A little bit confused, as someone who is on an Android Phone managed to write a review for my experience in March despite it being PC Only for the last 9 months straight? In fact, the experience has been PC only for nearly a year now.

1 Like

Love the idea of saving specific feedback and we’ve been discussing something to help with the feedback loop back to the player like a “Thank the player” button or some way to mark something as fixed/addressed.

We’d really love to, it’s just a bit complicated with age and privacy restrictions. We tested a version that had multiple select to get around this limit but we felt this ended up being more valuable for Roblox (we can see the difference between different experiences across the platform) vs the developer behind a specific experience. Nothing concrete or planned at the moment but it is something that’s on our radar.

Loving the play-by-play feature requests :joy: This is currently supported and exactly for that reason! Click the export above the table, not the chart view. Let me know if that isn’t working for some reason!

4 Likes

Could we be able to customise the text in this window (having separate ones for upvote & downvote)? I can’t think of an example off the top of my head, but I can imagine having a prompt tailored towards the experience might encourage some people to commit with providing feedback.

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Also allowing players to provide feedback from within the experience, through a core UI window, would also be great. This has already been done in the past using webhooks but it would be much better having it integrated with the official feedback system.

The only problem I can think of getting in the way of this idea is that player’s need to either upvote or downvote the experience first which can’t be done in-game at the moment.

This is a great addition though and will help a lot with guiding development and adjusting gameplay to improve it.

5 Likes

Oh how embarrassing. Sure enough, there’s an export CSV above the comments in addition to the ratings. Thanks!

3 Likes

Lots of great ideas! For the initial launch, associating it with the rating felt like an easy way to take an existing feedback interaction and sort of ‘intercept’ it to make the rating a more valuable signal for creators. Long term, I can definitely see us iterating on where and how we prompt players to leave feedback. I would also love to add support for a custom flow. For example, we know lots of creators are building things like bug reporting and customer support-like flows, would be awesome to have on-platform support for that rather than needing to DIY a solution.

4 Likes

Nah, it’s good feedback! We’re talking about how we can improve this so it doesn’t trip folks up, I’m sure you’re not the only one :slight_smile:

2 Likes

To my team, when given kids for feedback, it’s not very helpful to get “It sucks”. Maybe, if we could try filtering from higher quality responses… would be awesome. Thanks team. Appreciate the intention.

6 Likes

this is like the fourth BANGER update that roblox has dropped today. I’ve been waiting for this feature for so long and am excited to see the feedback given to help me better understand my like ratio

1 Like

Very cool, been waiting for device breakdowns of ratings for a while, the comment feature is nice as well.

1 Like