Oh how embarrassing. Sure enough, there’s an export CSV above the comments in addition to the ratings. Thanks!
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Lots of great ideas! For the initial launch, associating it with the rating felt like an easy way to take an existing feedback interaction and sort of ‘intercept’ it to make the rating a more valuable signal for creators. Long term, I can definitely see us iterating on where and how we prompt players to leave feedback. I would also love to add support for a custom flow. For example, we know lots of creators are building things like bug reporting and customer support-like flows, would be awesome to have on-platform support for that rather than needing to DIY a solution.
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Nah, it’s good feedback! We’re talking about how we can improve this so it doesn’t trip folks up, I’m sure you’re not the only one 
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To my team, when given kids for feedback, it’s not very helpful to get “It sucks”. Maybe, if we could try filtering from higher quality responses… would be awesome. Thanks team. Appreciate the intention.
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this is like the fourth BANGER update that roblox has dropped today. I’ve been waiting for this feature for so long and am excited to see the feedback given to help me better understand my like ratio
Very cool, been waiting for device breakdowns of ratings for a while, the comment feature is nice as well.
Most likely, the player rated from their mobile after playing your experience on their desktop
This is awesome! But, I have a few questions:
- Are players told if their message gets moderated? It could be a concern if players start reporting important bugs but there’s a false-positive with the filter, deleting all their submissions
- What if they change their rating? Are they allowed to re-submit?
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Would the Play-Time detail be added? It would be nice to determine how long the player actually played for.
Also a way to notify the player that their feedback has been noticed would be cool too
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This is honestly so amazing! Thank you so much for this!!!
This is a great addition! However, we are unable to see who posted it, reasons that might be important to include this example:
In order to debug/investigate this alleged issue, I would need more than just a time and device. The only way I see is by searching the error analytics before timestamp on the feedback.
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Yeah I mean I can see why, they don’t want to share the information of a user in the case the developer punishes the user for leaving a bad review.
Depending on how popular your game is you could check in on purchase history see if you have any purchases of eggs around his time of review or alternatively depending on how clear you keep the output you can check error history to see if anything had gotten logged that could lead to a fix.
While you might not be able to help resolve all past failures you can work on preventing new ones from occurring.
Is this only possible through the Roblox player app and not on the website?
I use the website to start and find games, I do not use the launcher or the Roblox window for things.
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I absolutely love this feature!
When can we get more restrictive feedback requirements? For instance, a player that simply joins and leaves just to dislike the game shouldn’t be able to vote. There needs to be a minimum amount of playtime and/or verification requirements.
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This feature is so cool, I love it.
Especially because it can tell me why players don’t like my game.
It’s nice but I’d like to be able to hide comments without reporting them. I’m not interested in trying to get a user punished just because I find their feedback low quality. Though the trolling is not surprising at all and the 13+ limit is irrelevant in this case when so many kids do not put their correct birthdate anyway, which is also seen in my abnormally high “18+” player audience.
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Would be nice if there was some of toggle for automatic translation to a specified language. It’s annoying when you get feedback in a language you don’t speak and you need to manually translate it
pretty cool
but what if some the reviews are fake like on steam
No say gex for example
1 Like