Let me know if this is the right category.
I recently uploaded an empty .csv file to my games translation, to clear out all the unwanted strings that accidentally got captured.
However, now the issue is that no new entries are being made:
Automatic text capture is still on:
What should I do?
Hi there! Sorry that you’re running into this! Can you share the link to your game? We’ll take a look.
Oh, and can you include the date/times when this happened? When did you upload the csv file, and how long has it been? Do you have players actively playing your game or are you playing the game yourself via Studio?
Here you go: Fazbear Roleplay [TESTING] - Roblox
Im not sure if this was already happening, I didnt keep track of how many entries there were because most of them were accidental strings that were not supposed to be translated, so instead of clearing them by hand I uploaded the empty translation csv.
I uploaded the csv file sometime yesterday, cant say when for sure since I deleted the file though.
There is people playing the game, yes.
Hmm this happened to me a long time ago, but I forgot when. Is this still happening? This issue still persists for others like scrapper effect and automatic text not capturing. These past issues have not been taken seriously by roblox
We’ll take a look! Might take a little bit of time since we’re also looking into some other issues too, so sorry in advance for the wait!
Actually, can you also share what the csv file looks like? I just want to confirm what you mean by an empty csv table. Thanks!
Thank you! And its completely fine, I already disabled “Use translated content”, I was just testing if the entry results were all correct
You cant actually upload a COMPLETELY empty csv file, so I just did this:
Can you check in your localization settings which languages you have added?
This is what it looks like on Creator Dashboard version of Translator Portal
This is what it looks like on the old Translator Portal
It looks like this:
I assumed that by Automatic Translation it meant that it would just do everything automatically, so I disabled it for now (Turning it off wouldnt stop the entries from being added by the automatic scraper, right? Just to make sure I enabled simplified Chinese, but nothing changed)
Update: Entries are showing up again, but…
Only entries from my admin panel are showing up. Nothing else.
How can I fix this?
That definitely sounds odd! Did entries just start showing up again?
And a couple more questions about the admin panel:
Basically, ATC works by users playing your game and seeing strings, which we will collect into your localization table.
Best,
Caelestene.
Entries showed up around 2 days ago, forgot to make a reply here (whoops)
I realized that this might be a replication issue? Only the admin panel is added to PlayerGui serverside, the rest of the UI is parented locally from ReplicatedStorage to PlayerGui, could that be the cause?
Thanks for all the answers! Can you try playing the game yourself? We have the threshold for scraping text set much lower for the dev. If that doesn’t fix it, we’ll dig a little more.
Don’t think it’s a replication issue, because we will capture most text that is rendered to players (above a certain threshold).
I played the game myself and…
Well, SOME of it got captured, but not everything.
For instance, I quickly glanced over 20+ item descriptions, but only 1 got added by the ATC.
