[OCCURS AGAIN] ROBLOX Studio (and ROBLOX app) don’t save some settings when closing & reopening the software

I have already opened a bug report last year (ROBLOX Studio (and ROBLOX app) don't save some settings when closing & reopening the software) that was solved, but after an update, the bug continued to happen.

You may check this bug report as those are the same reproduction steps & behavior.

Important information

Studio version is 0.667.0.6670665
image

Client version is

Windows version is 24h2 26100.3624

Hardware is still the same (unchanged)

Expected behavior

I would expect the settings to be saved. I know that the ROBLOX app wipes settings when updating, however settings are just not being saved when the app shuts down. Same for studio.

1 Like

Hi,

I didn’t repro the Studio issue you mentioned in the old thread.

Can you maybe provide some more details/repro on the issues and DM the log please?

Thanks

Will do in a few hours, I just forgot to precise a key element : my %USERPROFILE% contains a nonascii character (“é”) and it appeared to be the cause of the issue last time

I think what we’re looking for here is exactly which settings aren’t being saved. There are a few different “zones” for settings because Studio has a set of settings, and Player has a set of settings, and Studio also has Player settings you can change when running a play test. (Complicated!). So if you could indicate exactly what’s not being saved, that would be helpful in routing this to the right people.

Sure ! I will copy & paste a message I sent, feel free to ask for any other setting I may have not tested yet

Studio

  • Script editor fonts,
  • Viewport render quality,
  • Studio language settings,
  • Script editor color scheme does save to disk for an unknown reason (same as last time)

I didn’t test all settings, feel free to ask me for any log or any setting to try

Client

On the client, all the settings seem to not save

Mainly just checking that this exact same set of problems is happening again. As noted, they’re stored in two very different ways through two very different code paths between the two applications.

Its worth breaking down exactly which ones aren’t saving now on Studio, and which ones aren’t saving on client, and route that as two different tickets. (Helps us track the problem better to have a more granular breakdown). This doesn’t have to be a complete list, just the ones you’re seeing now. So for language settings, you’re changing the language in Studio to something else, and on the next restart Studio is back to English?

That is correct, I change the language setting, studio prompts me to restart, and when it does, it’s back to the “default” language setting (in my case French)

What about something like Studio Dark/Light theme? Also not saved?

Just trying to see if this a consistent problem on your machine, or something odd with particular settings. Again, these are very different problems from what App is doing as two completely different systems are storing these issues. This isn’t a common experience as we cannot repro something like language not sticking on our side. So that points to something specific on your machine/install/configuration blocking settings savings, or something in Studio reacting badly to that and resetting them (which again would be super odd).

Studio theme, alongside script editor theme are both read from disk & written to disk on my end.

Ok, so those save and load after a restart but language does not? It would be helpful to understand which elements from the Studio Settings dialog are not saved on your end. You mentioned viewport render quality, which can be forced lower from Studio settings. (And also set in play solo, but I think you were referring to Studio Settings?). What else?

Still looking for more info here - also a log could be helpful. I’ve heard a few other reports unicode characters in the name causing issues, but we’ve yet to successfully recreate the conditions you describe.

Oh sorry I completely forgot to reply !
I will grab some logs & try to determine some other settings that may not save, if you are able to provide me some examples of interesting settings, feel free to do so !

Log dump

I gave you the latest log dump file in dms, by mentioning this topic so that you know what it is related to :slight_smile:

Settings that do/do not save

I noted something interesting (which I do not recall having mentioned before), the Roblox client did save the fact I want to immediately leave the app when I click on the top right corner cross icon. It did ask me once if I wanted to quit the client or go back to the launcher, and never prompted me that again as I checked the “do not ask me again” box. That is the only thing the client saves, alongside my account tokens.

For studio:

Top ribbon does save

Before:

After:

Physics emulation settings do not save

Before:

After:

Render settings do not save

Before:

After:

Network settings do not save

Before:

After:

Diagnostics settings do save

Before:

After:

Script editor settings do not save, aside from script editor theme (which, if I remember correctly, is saved in another file)

Selection settings do not save

Before:

After:

Studio settings (in Studio tab) do not save either


EDIT 1: Selection settings do NOT save.

Hello, we are actively looking into this issue.

To validate our theory, do you see a file named “GlobalSettings13.xml” in your Roblox AppData directory? The path should be similar to C:\Users\%your_username%\AppData\Local\Roblox. Thank you for your patience.

1 Like

Hello,
There are no such file in my %LocalAppdata%\Roblox when logging with the problematic windows user. This is the content of the mentioned directory:

On my new user, I do have GlobalBasicSettings_13.xml, GlobalBasicSettings_13_Studio.xml & GlobalSettings_13.xml. If I remember well from the first time this bug happened (back in version 612 if I remember well), those files were generated but unreachable by the different softwares. Here they are just completely missing, as if file creation was not possible.

I may try to copy the ones from my new user to the old one, & see if on the “corrupted” user, when launching the client & studio, settings get loaded or not.

Waiting for your instructions,
Varonex


EDIT 1 : Note that this studio installation is a fresh clean installation.

Hello,

Thanks for the confirmation. That lines up with our repro. We recently flipped a flag that we believe will resolve this issue on the latest release.

Please let us know if the issue has been resolved. Thanks.

I can confirm that the latest update to this day just fixed the issue, on both the client & studio.
Thanks for your time & skills ! People who dm’ed me will be happy to know this is now fixed.

Thanks a lot to all of you,
Varonex_0

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.