For some days now me and my tea have been having an issue with the selection of parts. We are not able to select anything on the workspace even tho my selection tool is enabled/selected. The only way we can select is from drag-select.
I have read multiple threads about this, none of those solutions worked for me. I have tried opening the roblox studio from the app, checked if the parts are not locked, made sure my selection tool was enabled, closed team create, asked from all the members to close all of their plugins. None of those worked.
That’s why I am reaching out to the bug support team because I need your help to resolve this issue. It has been days like this and it’s a lot harder to work + team create is also enabled and everyone in the team has the same issue, they can’t select any parts on the workspace in that universe, but we are able to select parts on other universes.
Please double check your collision groups are set correctly. Default should be able to collide with default, and check if unselectable parts are in collision groups that don’t collide with default.
The raycasts for Studio tools currently rely on the default collision group, so anything that doesn’t collide with it cannot be selected.
Hi @ItsFrensi I took a look at this thread and the other related thread. It seems the problem is very specific to this file/place and hard to reproduce.
Have you tried:
[1] copying everything in the workspace except camera and terrain
[2] pasting them into the Workspace of a fresh new place in Roblox Studio
[3] seeing if picking/selection was fixed in the new copy?
I’d be curious to know whether the problem persists or not.
It still sounds like this is related to collision groups, or rather a wrong/corrupted state of one that may have been deleted, while parts still have a collision group ID set or something (perhaps you should check this property on affected parts, make sure it is the default - 0 or 1, I forget). I have had something similar to this before while moving parts with collision groups between places, or doing messy overhauls with collision groups.
Can you try creating ~10 collision groups (random names is fine), and making sure they collide with default? The point is to saturate the matrix with good-state groups (because collision groups behind the scenes are just mapped by a numerical index into a data structure, they’re not dynamically created and destroyed, just named and managed at a higher level as I understand it). Maybe this will correct whatever is wrong? Not much else for you to try.
Important to note also that the workspace can have a collision group assigned. Check this as well.
Drag select working but clicking not working is a very classic tell of this issue.
thanks for reaching out, at first I thought it was not the collision groups since when I checked it everything was in default etc. I talked with someone who knows from collision groups and he managed to help me out, even with this message that I was reading I couldn’t understand xd. Thanks a lot!
Thanks for helping me! It seems like the collisions groups were messed up, I talked with someone who knows how collision groups work and he managed to help me out. Thanks!