Only happens on mobile. Its occurrence is entirely random, and can happen at any point of the game. May have a likelier chance of happening during the start of a blackout event, or being killed. It also can happen once the player spawns.
Expected Behavior
The game freeze/pink screen should not occur at all, and the game should play normally.
Actual Behavior
When the bug occurs, the screen will freeze, and will most likely be partially or completely filled with pink. Many reports from users of the game provided these pictures/videos:
Issue Area: Mobile App Issue Type: Freezing Impact: Moderate Frequency: Often Date First Experienced: 2022-07-24 00:07:00 (-07:00) Date Last Experienced: 2022-08-16 00:08:00 (-07:00)
They’re not even related to this bug but what does a plugin and backdoor have to do with this bug on mobile?? Plugins and backdoor is not supposed to create this type of crashing and the only way in PC and various platform see is by freezing a frame and cause Memory leak.
A backdoor allows a client to access the server, which is unrelated to this issue. I don’t think that a game on the discover page can have a backdoor, and even if it did, it’s impossible for there to be an exploiter in every server of the game doing this. Even then, the server can’t modify a client’s GUI easily, replication could make it slower.
Again, they probably don’t have a backdoor. Plus, I think that front page game developers know which plugins to use.
This issue appears to have started again since the update of the Roblox app on mobile devices. In the last 24-48 hours, I’ve had many reports from players playing my game saying this exact issue, that they see the screen glitch with pink or purple pixels, exactly as shown above (and below). The game then freezes and players are forced to leave the game since it’s unplayable.
It appears to be a major issue right now, and I’d highly appreciate if a Roblox staff member could investigate this immediately.
A player sent me this video, which clearly shows the issue. I hope it provides some useful information. Thanks! What is this? - YouTube
This issue is still happening on mobile devices. It’s probably been at least 48 hours since this was reported, and it’s still affecting a lot of my mobile audience, and also for other experiences.
I’d highly appreciate if we could have an update from a Roblox staff member please as to whether this issue is being investigated. Thank you.
Vouch. I had never received any reports of this issue until a day or so ago when I started receiving multiple from a range of users on mobile devices. It seems a recent change in the app has made this issue more common(?)
When I was testing to see if I’d get the same issue, I noticed on my iPad 6th gen 14.1 that the world was just flashing when I’d join and the only way to fix it was pressing home and opening the app again, somehow it would stop the flashing. I noticed I was on automatic graphic settings so I switched to manual on 1 and rejoined without the flashing issue, tried again with 10 and the flashing came back until I did the home and reopen fix a few times
I didn’t experience this issue in any of my other games when I tested them
We’ve identified the root cause of this issue and are working on a fix!