So a Player joined my game and asked me for a refund saying that “I accidentally bought your gamepass”
And I said Roblox does not have that feature and all purchases are final
So he asked if I have a group so I can do a Payout to him
And I was thinking well you already own the Gamepass, it works like it’s suppose to and it’s not a scam, it’s your fault you accidentally bought the Gamepass
So I told him that and as I was saying "Why don’t you accept your mistake and be more careful next time "
Honestly, All sales are final… You shouldn’t have to refund nor repay them back… if anything take a look at your past sales and see if they actually purchased the pass.
The best solution is to not freak out and inform the group members/viewers the following.
" Please disregard the post by [User] Please note, All sales are FINAL, Meaning so if you accidentally purchase a gamepass and/or an item from the group I am not able to offer a refund as Roblox takes a percentage of sales. "
I would direct them to info@roblox.com since they alone have the capability to refund purchases properly. Of course they will never actually do that, but at the end of the day you’ve done all you can and they can’t blame you for Roblox policies letting them down.
Also it’s obviously not scamming if they received the services they paid for, even if they deleted the game pass like an impulsive child. You have no further obligation here, ignore him.