Been needing this for a while now, all we need is the Moderation Part.
2 Likes
Love this update for the marketplace
How are refunds processed for users who may have purchased, if at all?
3 Likes
They absolutely should have their accounts restored and I hope more people replying on here push for it. Not sure if there’s a limit to how long until data is unretrievable/unrestorable but if there is a limit, those who are eligible should have their accounts restored. I hope to see this happen but I doubt it will.
3 Likes
I’m confused as to why this is taking so long (it has been asked for and promised for years). Roblox has had the time to make a system that proactively scans through items and archives them but hasn’t gotten to making a simple button to let us archive our own items. Having to send in a support form both strains the limited time of Roblox support unnecessarily and doesn’t appear to be consistent from my experience (the items I sent to support were not archived).
2 Likes
Quick, tell nintendo before it’s too late.
3 Likes
Lol, people have already been waiting years to have assets archived.
Ability to Archive Clothing Assets - 2020
The problem just kept boiling up to a point where Roblox finally started archiving stuff. April 9, 2024 was the first sign of movement.
3 Likes
Thanks for this! A silly “adidas gymnastics” outfit I made when I joined the platform in 2016 was archived automatically. I appreciate this program, as I would’ve received a DMCA request otherwise that would be out of my control.
3 Likes
False
Source: 8 months of suffering with a total of 284 emails back and forth, to be repeatedly and openly lied to my face with the narrative changing with every reply in each ticket. And when I was finally given a mercy unban after almost a year, with zero apology or acknowledgement that a mistake was made, the assets were still not archived for another 3 months on top of that.
It took Roblox over a year to archive assets I had requested to be archived through the support form.
Not only did I receive a false ban over these assets while waiting but I was told that there was never an archival request to begin with/the archival request ticket didn’t exist, only for the assets to magically be archived a year later.
Please correct the information in this post, this is dangerous misinformation implying that users can safely and reliably get assets archived by contacting the support form. It’s even more dangerous considering it’s explicitly stated no moderation action will be received.
11 Likes
Did the update already roll out for you?
2 Likes
Thank you Roblox! Taking care of our platform is much much important.
2 Likes
Banned Roblox for many countries is not good for every dev like me. Roblox always made my day 
2 Likes
I’m kinda confused about the purpose of this. From what I understand, it looks like Roblox will just start randomly archiving existing avatar items whenever they feel like it, if they feel the item violates copyright. (as opposed to just outright deleting the item)
But…
-
How do we know if Roblox is even going to do anything? The marketplace is already flooded with hundreds of infringing items and Limited ripoffs, and tons more get published every single day. I feel doubtful that this new process will have any impact at all.
-
Why do we have to wait X amount of time for Roblox to randomly discover our item and decide if it’s necessary to take action? Why can’t we just archive items ourselves? We, the uploaders, know exactly what we want archived. Roblox cannot read our minds. Not every single asset we want archived happens to violate copyright, e.g. it could just be some embarrassing thing you made as a kid.
Yes, I know that a self-serve marketplace archive feature is coming, but it feels a bit silly to roll this out just a few months before said feature is supposed to release.
And also, I know about the asset archive request form. But it can take several months for you to get a response from that; we really just need a simple “Archive” button in the Creator Dashboard so we can remove content immediately.
6 Likes
Well, it’s about time! Here’s my question; if an item gets archived, will the users who bought it get refunded, similar to if an item gets deleted?
3 Likes
No, because owners of an archived item can still wear it. Non-owners won’t be able to see it on the website and it can’t be sold ever again.
5 Likes
and why does this come out after alot of users have been terminated already because of that issue 
4 Likes
Im already terminated because of infringing content that was GIVEN to my account and 1 month of trying to lift the termination this exist? This wasent even a option to remove the content when I was banned and now you can remove it easily?
3 Likes
This is a huge and welcomed change! I do have a question though.
For accounts who had actions taken on them prior to this update, will they be reinstated? I personally don’t have this issue, however, other users did not get this chance and were deleted. A lot of users can vouch for the struggle that it was (is) to get things archived, and I’m sure there was a lot on Roblox’s side too, which is why we’re here now.
1 Like
For real… I’m actually tired of seeing this stuff in-game.
2 Likes
Yes, it did roll out to me yesterday, I got the email notification.
2 Likes
Awesome to see you guys clean up content from the younger version of ourselves without affecting the current version of ourselves who might not even remember that item he uploaded a few years ago.
2 Likes