Product Purchases Are Not Working

In my game Strucid, players suddenly lost the ability to purchase developer products (MarketplaceService:PromptProductPurchase()). Nothing pops up when they click the buy button. Everything was working last night. This bug started occurring about an hour ago.

8 Likes

My game too, and probably many/all others.

Same, so this should probably be [ROBLOXCRITICAL]

12 Likes

Hi! I have the same error with PromptGamePassPurchase.

1 Like

Someone else already reported this here. So it’s a big problem.

1 Like

Not long ago, I was helping a friend of mine with PromptGamePassPurchase and that wouldn’t do anything at all as well.

1 Like

Thanks for the report, we are escalating this internally.

4 Likes

I noticed the same thing in studio today. When I call PromptProductPurchase from a local script it works. When I call PromptProductPurchase from a script via remote event it doesn’t work today but it did work yesterday.

This should be fixed. Is everything working as intended now?

6 Likes

I will try now! If it work I will announce it here.