Recieving strikes for trademark/intellectual property violation for products I can't edit anymore

  1. What do you want to achieve? Keep it simple and clear!

I have been cleaning my clothes having trademark references a while ago and managed to delete every of them I own.

  1. What is the issue? Include screenshots / videos if possible!

I recieved two copyright strikes for adidas clothes I don’t own anymore, so clothes I wasn’t in measure to archive.

Here’s some screenshots and links concerning this:

:sparkles:NEW​:sparkles:ROBLOX ADIDAS SHIRT [SALE !] - Roblox
:sparkles:NEW​:sparkles:ROBLOX ADIDAS SHIRT - Roblox


Note I made this group very long ago. What I want to do is to remove those two strikes from my account.

  1. What solutions have you tried so far? Did you look for solutions on the Developer Hub?

I’ve tried to fill an appeal with least hopes since removing strikes isn’t appealing.

I’ve found nothing useful on the DevForum concerning my issue.

I am planning to fill a support form, but I’d like first to see if there is any other solution.

Thanks for helping!

EDIT: My appeals didn’t work.

1 Like

Hi!

Did you tried contacting Roblox Support?
They have Asset removal request in DMCA category. I tried that once and worked for me.

Once you will contact them, they will send you automated email with all informations you need to reply with. So you can tipe short version of your issue into the issue description. (I tiped there whole issue, with everything, then i got the mail, and needed to write the whole message again.)

I hope you will find this helpful, jeziskrista.

(From my own experience, it takes them a while to reply after the automated message.)

2 Likes

Seems good enough concerning the asset in itself, but my concern is more about strikes.

Basically, when you get three strikes, you’ll get consequences on your account, and it’s my problem. I’m at the bound of getting banned for one day if another asset or thing gets moderated.

I’ll be trying your request, but I’ll be also mentionning this thing. If you have another idea for this in particular, please tell me.

2 Likes

I’m sorry, but I can’t help you with this one. You should try contacting support, but I think they will answer with something really dumb anyway.

If you had any idea let me know.

I can’t help either, but I wasn’t even awere that 3 is enough to just terminate an account. The ToS always says ‘repeat infringer policy’ but never states what happens at what repetition. I got 3 strikes myself on my main account. But 2 of them were on 2D clothing (Avatar the last airbender) and happened on the same day. So I thought this was ‘one strike’ but apparently it’s two strikes, than I got one more strike, and now my account is completely deleted. According to the support team there is nothing I can do, but I keep on trying. I cannot counter this strike either, as I did indeed infringe their copyrighted design, it was a mistake, one I now seemingly can’t turn back anymore.

1 Like