Report Catalog Errors

catalog
#1

Hey Developers,

The catalog team wants to offer a direct line of communication for you to raise errors, inconsistencies or issues in the Roblox catalog. We would like to make it easy to report these issues through this topic.

Please use this thread to note:

  • Typos (spelling, grammatical errors, filtered text, etc.) in the text of the item’s name or description.
  • Incorrect genre.
  • In general, issues with a catalog listing.

Please do not use this thread for:

  • Issues with functionality (gear not working, item not fitting correctly, etc.). Please report these to Customer Support at https://www.roblox.com/support
  • Bugs related to the catalog or buying items from it. Please submit these to the Developer Forum as Web Bugs and/or report to Customer Support at https://www.roblox.com/support

To report a Catalog Text Error, please include the following in a reply to this post:

Item:
Link to item or Asset ID:
Issue or current text:
Recommendation or corrected text:

We will check this thread periodically to collect your reports. If you’re not sure if your report belongs here, feel free to leave it here and we’ll fix what we can.

17 Likes
Continuity Error in 'Noob Assist Gingerbread Gratitude', missing ':'
October Recap: Here's Whats Happening in the Developer Community
Website Catalog as well as Catalog API not giving results after PageNumber 34
Website Catalog as well as Catalog API not giving results after PageNumber 34
#2

Shouldn’t “ROBLOX” be changed to “Roblox” to be inline with marketing?
Example item although there are many… many more…
https://www.roblox.com/bundles/282/ROBLOX-Girl

5 Likes
#3

In terms of issues such as seams, holes in the mesh, and other such issues which would take more time to fix, would those be separate issues which would not be fitting for the thread?

Do already have a couple items to report issues for, and excited to see such a thread like this pop up!

Link to item or Asset ID: https://www.roblox.com/catalog/521275992/Vlad-XI

Issue or current text: “Why would you like about anything at all?” This came out of the Eleventh Gift of the Undead One on October 12th, 2016.

The Vlad series has quotes from the song Oxford Comma by Vampire Weekend. Here, the word “like” is supposed to be “lie”.

Recommendation or corrected text: “Why would you lie about anything at all?” This came out of the Eleventh Gift of the Undead One on October 12th, 2016.

Link to item or Asset ID: https://www.roblox.com/catalog/2413960926/Vlad-XIII
Issue or current text: The best part about Vlad XIII is that he lives in a giant castle. The not so best part is, he’s usually asleep in a coffin that’s tucked away in the dungeon.

This Vlad does not follow the tradition of quoting Oxford Comma, by Vampire Weekend, as every other Vlad in the series has done since 2009.

Recommendation or corrected text: Either replacing the original description or adding to it with one of these quotes from the song would fix the issue.

  • Take the chapstick, put it on your lips.

  • All your diction, dripping with disdain.

  • Check your handbook, it’s no trick.

  • Crack a smile, adjust my tie…

3 Likes
split this topic #4

3 posts were merged into an existing topic: Off-topic and bump posts

Please follow the described format when posting.

#5

There’s several items that were published to the catalog but never put on sale, and left unobtainable to this day. Here’s a few:

Items:
https://www.roblox.com/catalog/286526788/Black-Iron-Grappling-Hook
https://www.roblox.com/catalog/1149573271/Marching-Drum
https://www.roblox.com/catalog/306968192/Skeleton-Swordpack
https://www.roblox.com/catalog/125888043/Yellow-Billed-Flat-Cap
https://www.roblox.com/catalog/82331976/Redcliff-Champion
Issue or current text: These items were published to the catalog but never put on sale, and left unobtainable to this day. "Black Iron Grappling Hook also has attributes messed up.
Recommendation: Consider putting the items on sale.

I’m certain there’s more, I’ll update this if I remember them.

3 Likes
#6

Item: Musica Dominator
Link to item or Asset ID: 121389847
Issue or current text: Title is inconsistent with other Musicas such as Rex, Infernus and Frigidus.
Recommendation or corrected text: Title should be changed to “Musica Empyreus Dominator”


Item: Musica Messor
Link to item or Asset ID: 833773110
Issue or current text: Title is inconsistent with other Musicas such as Rex, Infernus and Frigidus.
Recommendation or corrected text: Title should be changed to “Musica Messor Dominator”


Item: Musica Astra
Link to item or Asset ID: 2222383325
Issue or current text: Title is inconsistent with other Musicas such as Rex, Infernus and Frigidus.
Recommendation or corrected text: Title should be changed to “Musica Astra Dominator”

#8

Item: Bluesteel Bundle, Wanwood Bundle, Sparkle Time Bundle
Link to item or Asset ID: https://www.roblox.com/bundles/191/Bluesteel-Bundle
https://www.roblox.com/bundles/190/Wanwood-Bundle
https://www.roblox.com/bundles/181/Sparkle-Time-Bundle
Issue or current text: All three descriptions state that the items in the package will be available separately at a future date. Seeing as its been almost 5 years, I’m assuming this isn’t happening
Recommendation or corrected text: Either remove this from the description or actually follow through with it.

4 Likes
#9

Items:
https://www.roblox.com/catalog/42900214/2011-ROBLOX-Visor
https://www.roblox.com/catalog/68268372/2012-ROBLOX-Visor
https://www.roblox.com/catalog/101006911/2013-Roblox-Visor
https://www.roblox.com/catalog/139618072/2014-ROBLOX-Visor
https://www.roblox.com/catalog/191273676/2015-ROBLOX-Visor
https://www.roblox.com/catalog/334661971/2016-ROBLOX-Visor
https://www.roblox.com/catalog/116777823/2017-Roblox-Visor

Issue or current text: Inconsistent usage of Roblox brand name in titles. Descriptions are also inconsistent.

Recommendation or corrected text: Use “Roblox” everywhere.

#10

Items:
https://www.roblox.com/catalog/1258015943/2018-Noisemaker
https://www.roblox.com/catalog/20056642/Noise-Maker

Issue or current text:
Noisemaker VS Noise Maker

Recommendation or corrected text:
Make “Noisemaker” two words or make “Noise Maker” one word. The “Noise Maker” is also marked as Medieval for whatever reason.

#11

Link to item or Asset ID:
https://www.roblox.com/catalog/27398610/Dark-Crimson-Egg-of-Nemesis
https://www.roblox.com/catalog/31149244/Golden-Faberg-Egg-of-Hivemind

Issue or current text: Both of these eggs used to be limited back around 2011, but due to a bug had to have that limited status revoked. That bug, as far as I’m aware, has since been fixed, as shown with the Radioactive Egg of Undead Apocalypse. However, these two eggs did not get their limited status returned. When I emailed Roblox about fixing it, they simply removed the two lines regarding the issue from the description, instead of putting them back to their limited status.

https://web.archive.org/web/20110520075508/http://www.roblox.com/Dark-Crimson-Egg-of-Nemesis-item?id=27398610

https://web.archive.org/web/20160216084614/http://www.roblox.com/Dark-Crimson-Egg-of-Nemesis-item?id=27398610

Recommendation or corrected text: Make them limited again, as Roblox had promised within the egg’s descriptions for six years.

2 Likes
#12

Items:
https://www.roblox.com/catalog/86487700/Man-Face
https://www.roblox.com/catalog/76383151/Man-Face

Issue or current text:
Two of the exact same asset, both of which were/are obtainable.

Recommendation or corrected text:
Combine them into one asset somehow?

#13

Items:
https://www.roblox.com/catalog/32278814/Trecky-Hair
https://www.roblox.com/catalog/30390998/Bowl-Cut

Issue or current text:
Two of the exact same asset, both of which were/are obtainable.

Recommendation or corrected text:
Combine them into one asset somehow?

#14

Items:
https://www.roblox.com/catalog/515684833/NERF-Backpack
https://www.roblox.com/catalog/108894754/Nerf-Belt

Issue or current text:
Only one “Nerf” item is capitalized, all others are lowercase.

Recommendation or corrected text:
Make them all either uppercase or lowercase.

#15

Items:
https://www.roblox.com/catalog/64491443/Candy-Corny-Tie
https://www.roblox.com/catalog/184743027/Candy-Corny-Tie
Issue or current text:
Both items share the same name.

Recommendation or corrected text:
Change one of the items’ name to, for example, “Candy Corn Tie”.

#16

Items:
https://www.roblox.com/catalog/42838841/Secret-Camera-Tie
https://www.roblox.com/catalog/106535250/XOXO-Bowtie
https://www.roblox.com/catalog/135470796/Zebra-Tie
https://www.roblox.com/catalog/162069243/Classy-ROBLOX-Bowtie
https://www.roblox.com/catalog/286525750/Wanwood-Bowtie
https://www.roblox.com/catalog/833773264/Red-8-Bit-Bowtie

Issue or current text:
They have inconsistent naming.

Recommendation or corrected text:
To keep in line with all other Bow Ties, they should be called “_____ Bow Tie” (or change these and all Bow Tie names to be consistent).

#17

Items:
https://www.roblox.com/catalog/390972175/Tickets-Tie

Issue or current text:
The description for the tie has a typo near the hyphen (add another space).

Recommendation or corrected text:
Correct the tie description’s small typo.

#18

Items:
https://www.roblox.com/catalog/1831808453/Top-Hat-of-the-Creator

Issue or current text:
The item redirects back to the catalog.

Recommendation or corrected text:
Allow the item to direct to the item listing itself.

Edit: Fixed.

#19

Items:
https://www.roblox.com/catalog/27295352/Test
https://www.roblox.com/catalog/27137028/Test
https://www.roblox.com/catalog/27295419/Test
https://www.roblox.com/catalog/24112494/adslkasljdflad
https://www.roblox.com/catalog/1039433/O-NOES
https://www.roblox.com/catalog/1829080551/unnamed

Issue or current text:
These items are broken and do not contain anything.

Recommendation or corrected text:
Delete the item listing or replace it with a new item.

#20

Items:
https://www.roblox.com/catalog/1474657/The-Dusekkar
https://www.roblox.com/catalog/1055299/Teapot-Turret
https://www.roblox.com/catalog/62827121/Wand-of-the-Evil-Eye-A-Gamestop-Exclusive
https://www.roblox.com/catalog/16975388/Configuration-Tool

Issue or current text:
The thumbnails are not correct. There are probably more of these.

Recommendation or corrected text:
Update the thumbnails.

#21

A tough one right off the bat! We decided that items named before the ROBLOX -> Roblox rebrand should be left with all-caps ROBLOX in titles and descriptions. But maybe it’s time to revisit that decision…especially since it’s already been inconsistently enforced…

Great question - issues with meshes should be reported to https://www.roblox.com/support so they can make a ticket for us. We have a backlog of items with broken meshes and are working through them. We super appreciate your help catching anything like that that you come across.

Everything else that has been posted as of 5:30PM PDT has been added to our to-do list. We’ll reply to let you know after they are fixed. Thanks, and keep 'em coming!

3 Likes