Roblox Ads Manager - Unable to Sponsor "Visits" Campaign Objective

Bug Reports Other Bugs
,
#1

Hello!

I was planning to sponsor my experience on Roblox but for some reason I can’t select Visits? This is the first time it’s not worked for me. Does anyone know why this happens?

The whole option is like locked/disabled and I can’t even click it. It’s been like this for about 3-4 days now.

I can also glitch the system somehow. If I press “Next”, and then go “Back”. The visits option becomes visible and available again. But once I head over to the final page of experience selection/options, it says “No options”.

Here’s some screenshots of what’s going on:

image
image768×740 54.1 KB

image
image766×642 29.2 KB

1 Like
#2

Thanks for the report! We’ll follow up when we have an update for you.

2 Likes
#3

I am also experiencing this

Just leaving this reply I made about this bug here - hopefully this information helps staff

#4

Thank you for your patience! This issue should be fixed now. Please reply or reach out directly to me if it is not fixed for you.

1 Like
#5

It works again! Thank you so much! :slight_smile:

#6

Hi @RuntimeTerror , I am also experiencing the same issue. I can’t change my campaign objective option in Ads manager. Could you help me, too?

image
image941×158 8.66 KB