Roblox Ads Manager - Unable to Sponsor "Visits" Campaign Objective

[Firemalte07]

Hello!

I was planning to sponsor my experience on Roblox but for some reason I can’t select Visits? This is the first time it’s not worked for me. Does anyone know why this happens?

The whole option is like locked/disabled and I can’t even click it. It’s been like this for about 3-4 days now.

I can also glitch the system somehow. If I press “Next”, and then go “Back”. The visits option becomes visible and available again. But once I head over to the final page of experience selection/options, it says “No options”.

Here’s some screenshots of what’s going on:

[thirdtakeonit]

Thanks for the report! We’ll follow up when we have an update for you.

[Floo_d]

I am also experiencing this

Just leaving this reply I made about this bug here - hopefully this information helps staff

Sponsored Experiences moving to Ads Manager

Thank you! I was able to get back to being able to use the Visits option but like you said, the games list is not working. I went to the F12 Log and got some info to maybe help engineers/staff if they see this post

More Info

This endpoint seems to be the issue for the Experiences not listing properly <a href="https://apis.roblox.com/ads-management-api/v1/universes">https://apis.roblox.com/ads-management-api/v1/universes</a> rpc error: code = Internal desc = AMA-0011: int…

[RuntimeTerror]

Thank you for your patience! This issue should be fixed now. Please reply or reach out directly to me if it is not fixed for you.

[Firemalte07]

It works again! Thank you so much!

[BraveTurtlesOfficial]

Hi @RuntimeTerror , I am also experiencing the same issue. I can’t change my campaign objective option in Ads manager. Could you help me, too?