yeah realistically no matter how I look at it, this new ad system is pretending to be more powerful than the old sponsor system but clearly is just worse in pretty much every metric as well as being incredibly user unfriendly 
I hope this doesn’t impact the next game I release too badly. It’s going to be annoying to get sponsored ads set up at all, where as before it was just a few clicks now it is like dozens of clicks and poor understanding
same here, I spent 500 robux for ~61,000 impressions.
Just recently I spent about 5700 for about ~15,000 impressions
I can’t run Visits campaign anymore because suddenly the only option I have is Awareness, a few days ago it worked perfectly
Got the exact same thing here.
It gave me the option for “Visits” a few minutes ago but then I refreshed the page because it wasn’t showing my experiences now its stuck showing an option only for “Awareness”
bit upsetting cos I just bought like 100 ads credits. 
When you click on steps above Campaign Objective like 2. Ad Set and go back to 1. Ad, you’ll have option to choose visits but you can’t select any game to sponsor
I really need this fixed, can’t keep sponsoring my game in which I tried to keep consistent ccu to see how retention and other stats will look
Thank you! I was able to get back to being able to use the Visits option but like you said, the games list is not working.
I went to the F12 Log and got some info to maybe help engineers/staff if they see this post
This endpoint seems to be the issue for the Experiences not listing properly https://apis.roblox.com/ads-management-api/v1/universes
rpc error: code = Internal desc = AMA-0011: internal server error. Failed to call list universe handler to GetCreatorUniverses endpoint. rpc error: code = NotFound desc = AMA-0008: Bad request: [AMA-0000: client failed with error.] Client:[UniverseServiceClient] [Call to universe service failed. Operation: /v1.0/GetCreatorUniverses, Error: Request returned a non-OK status] statusCode: [500]"}}
Hopefully this gets resolved really soon.
They should “resolve” this by just getting rid of it. They’ve basically quadrupled the complexity of making a sponsored ad by this forced mediocre “campaign” setup that very clearly isn’t actually helping anyone’s game get any more views or plays. I don’t know if I buy the claims that it’s hurting people’s games, but the fact that I have to basically make a giant multi-page campaign of settings before putting a single sponsored ad for a single day is just stupid and annoying.
Bring back simple ads or bust! I don’t need this nonsense!
This is still a problem.
This is a major problem…
It’s fixed for me now, try it yourself maybe it works for everyone
I really cannot express how incomplete this feels. When trying to get to the sponsorship making, most pages linking to sponsorships take you to the broken, old sponsor page, which redirects and features a broken drop down menu and no information on how to get to the ACTUAL page.
Even clicking things in the newer Creator Dashboard sends you to the old links. It is basically a dead system on arrival, because it is now buried to get to, beyond it’s overall complexity that makes it hard to fathom even when you get to it, for reasons I’ve described previously.
Roblox, we need a response that you’re trying to improve the dire situation of the ad manager.
It does not currently appear like you are, which is not good for users simply trying to retain metrics.
Your metrics, mind you!
Edit:
STILL do not understand how THIS particularly works.
The problem is, it is a completely abstract number, based on another completely abstract number (ad credits), that is not explained effectively. I don’t know if it’s safe to leave it on 0.05, or if I need to crank it up for it to work, or even if I should turn it down! I’ve read the documentation, I vaguely understand what it’s doing, but being a new system there is no actual way for me to calculate how much of this I actually need.
Before, you just set the $ spent per day. That’s it. You got views/plays.
Now whether or not you waste your money or get good results seemingly 100% depends on knowing the ins-and-outs of this new, arbitrary, complex system that forces you to do all of the math yourself.
Why? I get having control but this is nonsense, I don’t know what I’m doing! Does ANYBODY?
Also shout out to all of my ad sets that are currently named stuff like this.
Why, you ask?
Because I have never in my life wanted to use an “Ad Campaign”.
I make single ads. In a week or so maybe I’ll make another. There is no way to make single ads still, which means, I need to make a “”““campaign””“” and then make an “”““ad set””“” in the campaign all to get a single ad. Three names, for a single ad, is madness.
And you can’t even use campaigns more than once, so it’s not even useful just as a sorting feature.
The moral of the story? To anyone not marketing a triple-A game, this system is useless. It is extra complex, requires extra steps, and reduces the effectiveness of a small developer getting ads successfully ran. A huge barrier to entry.
I didn’t understand In-Experience Ads much, so I made another post talking about them.
I didn’t get much result, so I went ahead and tested them anyways.
The results:
I’m just going to leave this thread here as while it started as a question thread it quickly became a thread to vent the worst of the problems I’m having with these ads.
I really need response from someone within roblox staff because if I can’t advertise on Roblox, I can’t advertise anywhere. These are not Beta problems, these are “Did anybody think this through?” problems.
???
Roblox is really out here trying to scam me today. Is there ANY right way to use this?
So would you recommend bidding 0.01-0.02 (so always the lowest possible amount)?
You said that you now understand what the bidding is supposed to do. Could you explain it to me?
Did you find any answers on this question?
more than a million impressions but less than 3k plays…Ooof
Is this an ad for a game or something else? Because in case it’s for a game…You should only do sponsorships. Ads aren’t wroth it in comparison.
The screenshots I posted for the game “Gem Keeper” are not mine, found them off another post. However, the ones I posted first were sponsorships I ran.
This is the greediest, most outrageous update to date. Congratulations on making literally everyone mad
